If your business requires appointment booking, having an online calendar is essential. Whether it’s booking meetings, call-outs, or arranging follow-up calls with customers, every business needs accessible scheduling software.
Setmore represents a user-friendly, reliable choice.
We love what Setmore offers, so have partnered with them on an integration that ensures your customers and employees can book appointments with ease.
The AnswerForce-Setmore integration allows you to:
- Sync calendars
- Minimize no-shows
- Improve ease of booking
- Reduce business expenses
- Enable appointment booking 24/7
How does the AnswerForce-Setmore integration work?
Once you integrate your AnswerForce and Setmore accounts, a team of live virtual receptionists will book appointments for your callers around the clock. Above all, they inform them of the time slots available, and book appointments accordingly.
Following this, confirmation of the booking will be sent to the caller—providing them with reassurance and peace of mind.
It gets better. This is because each appointment is automatically added to your online calendar. This way, you can focus on your business while we handle the customer service.
The simplicity of this integration is described by the Chief Executive Officer of Setmore, Bryce Morrow:
Reduce no-shows, with the help of automated reminders
No-shows are bad news for any business, but the Setmore integration can help.
Automated text and email reminders can be enabled for your customers and employees, improving punctuality and attendance rates for appointments.
Manage group sessions and class enrollment
Class bookings can also be implemented with success. If your business hosts webinars or training, then the AnswerForce-Setmore integration can facilitate the booking process for these sessions.
Friendly receptionists will manage these class bookings and ensure they are booked correctly. As the first line of contact, your callers will be left with a positive first impression.
Take payments in advance
As a business owner, upfront payments increase assurance and peace of mind. Thankfully, professional receptionists will handle these payments in advance.
This also improves the customer experience. With seamless appointment setting, customers can receive 100% certainty of the job cost and organize their payments ahead of time.
Schedule video meetings, anywhere
If your appointments don’t require a physical presence, then why not take them virtually?
The AnswerForce-Setmore integration comes with free video conferencing software called Teleport. Teleport enables 1-click video meetings that transform your web browser into a meeting room.
This way, you don’t have to worry about the difficulties of timezones, logistics, or commute times. Additionally, it includes useful features such as video chat, screen sharing, and the ability to post links.
AnswerForce receptionists will book these appointments on your behalf and send across confirmation emails, with a video link, to your business and customer.
How to integrate AnswerForce and Setmore
Enabling this integration is straightforward:
- Log in to your online account.
- Click the integrations icon on the bottom left of the page.
- Click on the Setmore icon and you’ll be taken to the signup page.
- Set up your account and enable the integration.