The Mackinac Bridge in Michigan

Lansing Answering Service

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AnswerForce: Answering Lansing's calls.

AnswerForce helps your Lansing business grow with 24/7 live answering. We give you a live inbound call center, virtual receptionist service, live web chat service, and lead capture. AnswerForce even integrates with your CRM to fit into your existing workflow.

Lansing has given rise to such titans as Henry Ford and Thomas Edison, whose inventions forever changed the way America works. With its abundant natural resources and emphasis on manufacturing, Lansing is the heartland of industry. We here at AnswerForce understand the drive to succeed, and we're ready to take your industry to the next level.

Map of MichiganThe city of Michigan

Features

See what you can save with AnswerForce
  • Piggy bank
    Professional staff
    without the overhead.
    You could spend $34,539 a year on one receptionist, according to the U.S. Bureau of Labor Statistics. Or you can get an entire team of virtual receptionists available 24/7. No sick days. No holidays. At a fraction of the cost.
    $3,800
  • Saving the world icon
    Ditch the office...
    and the lease.
    The average cost of a 500 square-foot Lansing office is $623 a month. What are you really paying for? A virtual office has all the perks without the costs.
    1,974 sq. ft costs
    $2,460 avg.
  • A shop sign
    Save around the clock.
    Even if you could justify the cost of a modest office staffed with professional employees, the benefits stop at closing time. AnswerForce keeps working after hours. We never flip the "closed" sign.
    8h
    working
    shift
  • $3,800
  • 1,974 sq. ft costs
    $2,460 avg.
  • 8h
    working
    shift

Our services

With AnswerForce at your side, the sky's the limit
  • Live Chat icon
    Live Web Chat
    Make it easy for your customers to get the information they need to buy your products and services. With live web chat, the answers are at their fingertips.
  • Call service agent icon
    Bilingual Staff
    Our bilingual virtual receptionists are as fluent in Spanish as they are in customer service skills.
  • Desk phone icon
    CRM Integration
    AnswerForce integrates seamlessly with your favorite CRM. No manual input required.
  • Calendar icon
    Appointment Setting
    With our free, Cloud-based appointment-setting software, you and your clients are always up-to-date.
  • Mobile message icon
    Lead Capture
    We capture and qualify your leads so you can focus on the best prospects. Increase your efficiency and grow your business with our lead capture tools.
  • Shopping cart icon
    Order Taking & Ecommerce
    Give your customers a boutique experience with personal assistance. AnswerForce can take orders, answer questions, or just lend a helping hand.
Get Started

Resources

Lansing Business Resources
  • U.S. Small Business Administration-Michigan District

    Keep up-to-date on small business events, apply for loans and grants, and find local assistance at the U.S. Small Business Administration-Michigan District.

    Visit website
  • Michigan Small Business Development Center

    Find helpful workshops and get valuable small business counseling at the Michigan Small Business Development Center.

    Visit website
  • Start-up Business Resources

    Give your start-up the boost it needs at Start-up Business Resources.

    Visit website
  • Center for Empowerment and Economic Development

    Visit the Center for Empowerment and Economic Development to find programs committed to empowering women and minorities through business development.

    Visit website
  • MichiganWorks

    Check out services designed to provide employers with the best possible tools to help their workforce thrive at MichiganWorks!

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  • Center for New Enterprise Opportunity

    Have an interesting idea? You may want to check out the Center for New Enterprise Opportunity, a small business incubator for creative entrepreneurs.

    Visit website
    Sign up in under 10 minutes
    Get Started