IJCSA: Book More Jobs With 24/7 Live Call Answering.

AnswerForce is a recognized partner of the International Janitorial Cleaning Services Association

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Supporting the Growth of IJCSA Contractors

Cleaning services will always be in demand. As the world focuses more on the importance of cleanliness and hygiene, the need for IJCSA firms will grow, year on year.

As a result, you should anticipate an increased level of inbound calls, day or night. Partnering with a 24/7 live answering service can help you meet that demand.

AnswerForce receptionists answer 95% of calls within four rings. Working from home offices across the US and Canada, we ensure you have zero downtime. We also offer integrated appointment booking, outbound calls, and more.

Be a Force to be reckoned with.

Your communication strategy across channels.

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Features Designed for Your Success.

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Work across all your devices

Stay synced no matter where you're working.

Integrations to optimize your workflow.

AnswerForce integrates with your favorite apps and software so you can focus on what you do best—running your business. The list below shows just a few options. Integrations are added regularly and can be enabled based on your requirements. Learn more.

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Frequently asked questions.

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How will I know what customers are calling about?

At the end of every call, a virtual receptionist will write a brief summary of the details, highlighting what the call was concerning. You can view these reports from your desktop or via the AnswerForce app. You can also request your call reports by email or SMS.

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How will the virtual receptionists know what to say?

When you sign up with AnswerForce, our account managers will work with you to craft a customized call script to be used by our receptionists. You can adjust this script at any point to add, remove, or update information.

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Can you cover calls from residential, commercial, and industrial clients?

Yes. Our trained receptionists have experience of answering calls for a variety of business sectors. This means they have the professionalism to handle each call with the appropriate tone, for every type of job.

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I'm aiming to expand my cleaning business, can you scale with me?

We have a range of plans available, offering a variety of prices and call minutes – you choose which one best fits your needs. As your business grows, we can adjust and scale our packages right alongside you.

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Do you provide other types of customer service support?

Alongside 24/7 call answering, your package also includes outbound calls and live web chat. We provide integrations with sales software, scheduling software, and the Teleport video conferencing platform. All packages come with bilingual call answering (English and Spanish).