AnswerForce is a recognized partner of the National Roofing Contractors Association
As your roofing business grows and takes on more jobs, your inbound calls will increase. But many of them won’t fit the standard 9-5: especially emergency calls.
Partnering with AnswerForce ensures that your firm is available 24/7 for new business. Our trained receptionists provide coverage 365 days a year. No downtime.
NRCA members also benefit from bilingual services, alongside integrated appointment booking, follow-up calling, and more.
Your Communication Strategy Across Channels.
Phone Calls
With 24/7 phone support, you always have a real person attend your calls every time.
Live Chat
Solve web visitors' queries and capture leads through a live chat widget on your website.
Lead Capture
Your professional AnswerForce receptionists will capture and qualify leads for you, enabling you to focus on growing your business.
Appointment Booking
Your efficient AnswerForce receptionists will schedule appointments on your behalf, and will send you timely reminders.
Video Calls
Stay closely connected with your businesses across the globe, with seamless video meetings.
BUSINESS COMMUNICATIONS STACK
24/7 Answering Services
Experience the power of live 24/7 call handling. With our virtual receptionists you can be sure that your calls will be answered the way you prefer, whenever your customers call. Never miss another call.
Personalized Scripting
A team of account managers will work with you to craft a call script that is completely customized for your business. We’ll ensure that all bases get covered so we can help your callers no matter what they call in for.
Active Call Patching
Your callers want to be connected to the right department as soon as possible. Our virtual receptionists will screen your incoming calls and transfer them live to the right team or person based on your preferences.
Live Chat Support
Everybody loves instant answers. Add our Live Chat widget to your website and always be online for your customers. We'll even handle incoming chats if you're not available.
Instant Message Relay
Stay on top of priorities when it comes to incoming call messages. We'll send your messages instantly through the AnswerForce App, SMS text, or email. The choice is yours.
Integrations for your Business
We ensure a seamless connection between Jive and Autotask to provide you with effective call routing and call answering. The result? Accurate, efficient and prompt ticket creation.
At the end of every call, a virtual receptionist will write a brief summary of the details, highlighting what the call was concerning. You can view these reports from your desktop or via the AnswerForce app. You can also request your call reports by email or SMS.
When you sign up with AnswerForce, our account managers will work with you to craft a customized call script to be used by our receptionists. You can adjust this script at any point to add, remove, or update information.
