NRCA: Grow Your Business With 24/7 Call Answering.

AnswerForce is a recognized partner of the National Roofing Contractors Association

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Supporting the Growth of NRCA Businesses

As your roofing business grows and takes on more jobs, your inbound calls will increase. But many of them won’t fit the standard 9-5: especially emergency calls.

Partnering with AnswerForce ensures that your firm is available 24/7 for new business. Our trained receptionists provide coverage 365 days a year. No downtime.

NRCA members also benefit from bilingual services, alongside integrated appointment booking, follow-up calling, and more.

Be a Force to be reckoned with.

Your communication strategy across channels.

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Features Designed for Your Success.

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Work across all your devices

Stay synced no matter where you're working.

Integrations to optimize your workflow.

AnswerForce integrates with your favorite apps and software so you can focus on what you do best—running your business. The list below shows just a few options. Integrations are added regularly and can be enabled based on your requirements. Learn more.

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Frequently asked questions.

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How will I know what customers are calling about?

At the end of every call, a virtual receptionist will write a brief summary of the details, highlighting what the call was concerning. You can view these reports from your desktop or via the AnswerForce app. You can also request your call reports by email or SMS.

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How will the virtual receptionists know what to say?

When you sign up with AnswerForce, our account managers will work with you to craft a customized call script to be used by our receptionists. You can adjust this script at any point to add, remove, or update information.

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My firm receives lots of emergency calls. Will these be handled sensitively?

Of course. Our receptionist team is highly professional, with years of combined experience. When a customer calls with an emergency, they’ll be greeted by a calm agent with the skills to work through the case with care. Read more about how we handle sensitive cases.

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Some seasons are busier than others. Can I adjust my plan accordingly?

Yes! We have a range of plans available, offering a variety of prices and call minutes – you choose which one best fits your needs. We can adjust and scale our packages right alongside your business needs.

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Do you provide other types of customer service support?

Alongside 24/7 call answering, your package also includes outbound calls and live web chat. We provide integrations with sales software, scheduling software, and the Teleport video conferencing platform. All packages come with bilingual call answering (English and Spanish).