SMACNA Members: Grow Your Business With 24/7 Live Answering.

AnswerForce is a recognized partner of the Sheet Metal and Air Conditioning Contractors National Association.

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Helping SMACNA Members Scale

The standards of construction, installation, efficiency and safety have never been higher.

As SMACNA members focus on quality and company growth, your hard work will inevitably lead to more calls and inquiries. By providing 24/7 phone answering and live chat support, AnswerForce can help you manage these opportunities to a 5-star standard.

With highly skilled virtual receptionists working from home offices across the US and Canada, we can help offer the assistance your callers seek. Elevate your business 24/7.

Be a Force to be reckoned with.

Your communication strategy across channels.

business communication stack

Features Designed for Your Success.

mobile app display across devices

Work across all your devices

Stay synced no matter where you're working.

Integrations to optimize your workflow.

AnswerForce integrates with your favorite apps and software so you can focus on what you do best—running your business. The list below shows just a few options. Integrations are added regularly and can be enabled based on your requirements. Learn more.

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Frequently asked questions.

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How will AnswerForce help SMACNA Member Businesses?

New inquiries are your growth. We ensure every call is answered promptly, and we reassure callers by guiding them through your team’s process. We ask the questions you want us to ask, book appointments, and convert fresh calls into new customers.

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How will the virtual receptionists know what to say?

Every handler is professionally trained and follows a detailed script related to your business. 95% of our calls are answered within the first four rings, and always with a real human voice. Friendly, proactive communication matters.

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How will I be notified about the calls taken by AnswerForce?

Immediately after every call you will receive an instant notification and a call summary on your AnswerForce app. All the important information from the call, at your fingertips. You can also choose to receive call summaries via email or SMS.

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SMACNA Members cover many market sectors. Can you adapt to this?

Yes. All of our call handlers are brought up to speed on the particular requirements of your company. Whether you deal with the HVAC, Industrial, Residential or Architectural sector (or a combination) we can handle it. We are as focused as you are.

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Do you provide other types of customer service support?

Alongside 24/7 call answering, your package also includes outbound calls and live web chat. We provide integrations with sales software, scheduling software, and the Teleport video conferencing platform. All packages come with bilingual call answering (English and Spanish).