When a young family is without heat in a New York snowstorm, or the air conditioning breaks down in a nursing home during a Florida heatwave, people need help, fast.
As a US-based live answering service, AnswerForce understands your customer. Our live receptionists answer 95% of calls in four rings or fewer, supporting your callers 24 hours a day, over the phone and via web chat.
Your Communication Strategy Across Channels
WOMEN IN HVACR COMMUNICATIONS STACK
When you sign up with AnswerForce, our account managers will work with you to craft a customized call script to be used by our receptionists. You can adjust this script at any point to add, remove, or update information.
Every call is answered by a real person, providing a reassuring human voice, 24 hours a day. Additionally, we answer 95% of calls within the first four rings to ensure your customers’ time isn’t wasted.