{"id":1133,"date":"2020-09-14T13:53:08","date_gmt":"2020-09-14T13:53:08","guid":{"rendered":"https:\/\/www.answerforce.com\/support\/change-plan-copy\/"},"modified":"2021-04-01T12:40:49","modified_gmt":"2021-04-01T12:40:49","slug":"check-usage","status":"publish","type":"post","link":"https:\/\/www.answerforce.com\/support\/billing\/check-usage","title":{"rendered":"How can I check my usage?"},"content":{"rendered":"<div id=\"ui-id-2\" class=\"accr-content ui-accordion-content ui-helper-reset ui-widget-content ui-corner-bottom ui-accordion-content-active\" role=\"tabpanel\" aria-labelledby=\"ui-id-1\" aria-hidden=\"false\">\n<div id=\"ui-id-6\" class=\"accr-content ui-accordion-content ui-helper-reset ui-widget-content ui-corner-bottom ui-accordion-content-active\" role=\"tabpanel\" aria-labelledby=\"ui-id-5\" aria-hidden=\"false\">\n<div id=\"ui-id-16\" class=\"accr-content ui-accordion-content ui-helper-reset ui-widget-content ui-corner-bottom ui-accordion-content-active\" role=\"tabpanel\" aria-labelledby=\"ui-id-15\" aria-hidden=\"false\">\n<div id=\"ui-id-20\" class=\"accr-content ui-accordion-content ui-helper-reset ui-widget-content ui-corner-bottom ui-accordion-content-active\" role=\"tabpanel\" aria-labelledby=\"ui-id-19\" aria-hidden=\"false\">\n<div id=\"ui-id-2\" class=\"accr-content ui-accordion-content ui-helper-reset ui-widget-content ui-corner-bottom ui-accordion-content-active\" role=\"tabpanel\" aria-labelledby=\"ui-id-1\" aria-hidden=\"false\">\n<p>You can monitor your plan usage in real time by accessing your account online by clicking the login button on the top right corner of the <a href=\"https:\/\/www.answerforce.com\/\">AnswerForce website.<\/a><\/p>\n<p>Once logged in, Select the\u00a0<b>Reports<\/b>\u00a0option from the left pane. Here you can view the number of calls handled for you, Total minutes used and the average duration per call with a neat graph to show you trends or patterns in the statistics.<\/p>\n<p>You can also view the call details in a list format with specific information about each call. If need be, you can download this information in a CSV format by clicking on the download button.<\/p>\n<\/div>\n<h3 id=\"ui-id-3\" class=\"ui-accordion-header ui-state-default ui-accordion-icons ui-corner-all ui-state-hover\" tabindex=\"-1\" role=\"tab\" aria-controls=\"ui-id-4\" aria-selected=\"false\" aria-expanded=\"false\"><\/h3>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n","protected":false},"excerpt":{"rendered":"<p>You can monitor your plan usage in real time by accessing your account online by clicking the login button on the top right corner of the AnswerForce website. Once logged in, Select the\u00a0Reports\u00a0option from the left pane. Here you can view the number of calls handled for you, Total minutes used and the average duration [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":748,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[14],"tags":[],"_links":{"self":[{"href":"https:\/\/www.answerforce.com\/support\/wp-json\/wp\/v2\/posts\/1133"}],"collection":[{"href":"https:\/\/www.answerforce.com\/support\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.answerforce.com\/support\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.answerforce.com\/support\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.answerforce.com\/support\/wp-json\/wp\/v2\/comments?post=1133"}],"version-history":[{"count":5,"href":"https:\/\/www.answerforce.com\/support\/wp-json\/wp\/v2\/posts\/1133\/revisions"}],"predecessor-version":[{"id":1398,"href":"https:\/\/www.answerforce.com\/support\/wp-json\/wp\/v2\/posts\/1133\/revisions\/1398"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.answerforce.com\/support\/wp-json\/wp\/v2\/media\/748"}],"wp:attachment":[{"href":"https:\/\/www.answerforce.com\/support\/wp-json\/wp\/v2\/media?parent=1133"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.answerforce.com\/support\/wp-json\/wp\/v2\/categories?post=1133"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.answerforce.com\/support\/wp-json\/wp\/v2\/tags?post=1133"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}