{"id":1214,"date":"2020-09-15T11:19:19","date_gmt":"2020-09-15T11:19:19","guid":{"rendered":"https:\/\/www.answerforce.com\/support\/outbound-response-copy\/"},"modified":"2021-02-25T09:02:33","modified_gmt":"2021-02-25T09:02:33","slug":"cea","status":"publish","type":"post","link":"https:\/\/www.answerforce.com\/support\/glossary\/cea","title":{"rendered":"Client Experience Associate (CEA)"},"content":{"rendered":"
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Client Experience Associate (CEA), also sometimes referred to as associates, live receptionists, or virtual receptionists, are the AnswerForce personnel who attend your customer’s calls. They are trained in providing optimal customer support to provide maximum value to your customers.<\/p>\n<\/div>\n

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Client Experience Associate (CEA), also sometimes referred to as associates, live receptionists, or virtual receptionists, are the AnswerForce personnel who attend your customer’s calls. They are trained in providing optimal customer support to provide maximum value to your customers.      <\/p>\n","protected":false},"author":1,"featured_media":748,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[18],"tags":[],"_links":{"self":[{"href":"https:\/\/www.answerforce.com\/support\/wp-json\/wp\/v2\/posts\/1214"}],"collection":[{"href":"https:\/\/www.answerforce.com\/support\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.answerforce.com\/support\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.answerforce.com\/support\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.answerforce.com\/support\/wp-json\/wp\/v2\/comments?post=1214"}],"version-history":[{"count":4,"href":"https:\/\/www.answerforce.com\/support\/wp-json\/wp\/v2\/posts\/1214\/revisions"}],"predecessor-version":[{"id":1380,"href":"https:\/\/www.answerforce.com\/support\/wp-json\/wp\/v2\/posts\/1214\/revisions\/1380"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.answerforce.com\/support\/wp-json\/wp\/v2\/media\/748"}],"wp:attachment":[{"href":"https:\/\/www.answerforce.com\/support\/wp-json\/wp\/v2\/media?parent=1214"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.answerforce.com\/support\/wp-json\/wp\/v2\/categories?post=1214"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.answerforce.com\/support\/wp-json\/wp\/v2\/tags?post=1214"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}