{"id":1223,"date":"2020-09-15T11:23:07","date_gmt":"2020-09-15T11:23:07","guid":{"rendered":"https:\/\/www.answerforce.com\/support\/voip-copy-copy\/"},"modified":"2021-02-25T08:41:54","modified_gmt":"2021-02-25T08:41:54","slug":"call-script","status":"publish","type":"post","link":"https:\/\/www.answerforce.com\/support\/glossary\/call-script","title":{"rendered":"Call script"},"content":{"rendered":"
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The Call Script is what the live receptionist follows to guide callers through scenarios and to record responses. Different responses lead to different outcomes. This is called the decision tree.<\/p>\n

When you sign up, a standard message-taking script is on by default. Our setup team will work with you to design a custom script for your business.<\/p>\n<\/div>\n

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The Call Script is what the live receptionist follows to guide callers through scenarios and to record responses. Different responses lead to different outcomes. This is called the decision tree. When you sign up, a standard message-taking script is on by default. Our setup team will work with you to design a custom script for […]<\/p>\n","protected":false},"author":1,"featured_media":748,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[18],"tags":[],"_links":{"self":[{"href":"https:\/\/www.answerforce.com\/support\/wp-json\/wp\/v2\/posts\/1223"}],"collection":[{"href":"https:\/\/www.answerforce.com\/support\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.answerforce.com\/support\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.answerforce.com\/support\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.answerforce.com\/support\/wp-json\/wp\/v2\/comments?post=1223"}],"version-history":[{"count":4,"href":"https:\/\/www.answerforce.com\/support\/wp-json\/wp\/v2\/posts\/1223\/revisions"}],"predecessor-version":[{"id":1370,"href":"https:\/\/www.answerforce.com\/support\/wp-json\/wp\/v2\/posts\/1223\/revisions\/1370"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.answerforce.com\/support\/wp-json\/wp\/v2\/media\/748"}],"wp:attachment":[{"href":"https:\/\/www.answerforce.com\/support\/wp-json\/wp\/v2\/media?parent=1223"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.answerforce.com\/support\/wp-json\/wp\/v2\/categories?post=1223"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.answerforce.com\/support\/wp-json\/wp\/v2\/tags?post=1223"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}