{"id":1545,"date":"2021-04-30T15:53:06","date_gmt":"2021-04-30T15:53:06","guid":{"rendered":"https:\/\/www.answerforce.com\/support\/?p=1545"},"modified":"2021-05-10T16:05:38","modified_gmt":"2021-05-10T16:05:38","slug":"answerforce-constant-contact-integration","status":"publish","type":"post","link":"https:\/\/www.answerforce.com\/support\/constant-contact-integration","title":{"rendered":"Constant Contact + AnswerForce integration"},"content":{"rendered":"<p><span style=\"font-weight: 400;\">Streamline your email marketing process with the AnswerForce and Constant Contact integration.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">As AnswerForce receptionists answer your inbound calls, <\/span><span style=\"font-weight: 400;\">they take note of important case details, such as the caller\u2019s contact information and the nature of their inquiry. By integrating with Constant Contact, this new lead contact information will automatically sync with the email platform.<\/span><span style=\"font-weight: 400;\">\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">This way, you can focus on the email content rather than the administrative process.<\/span><\/p>\n<h3>How does AnswerForce integrate with Slack?<\/h3>\n<h5>Step 1<\/h5>\n<p><span style=\"font-weight: 400;\">Log into the AnswerForce app. Select \u2018Manage Account\u2019. Then click \u2018Advanced Settings\u2019. Select &#8216;Constant Contact&#8217; from the integration options.<\/span><\/p>\n<p><img fetchpriority=\"high\" decoding=\"async\" class=\"alignnone wp-image-1547\" src=\"https:\/\/storage.googleapis.com\/anfosupport\/1\/2021\/04\/s1-300x161.png\" alt=\"AnswerForce Constant Contact integration\" width=\"1636\" height=\"879\" srcset=\"https:\/\/storage.googleapis.com\/anfosupport\/1\/2021\/04\/s1-300x161.png 300w, https:\/\/storage.googleapis.com\/anfosupport\/1\/2021\/04\/s1-1024x549.png 1024w, https:\/\/storage.googleapis.com\/anfosupport\/1\/2021\/04\/s1-768x412.png 768w\" sizes=\"(max-width: 1636px) 100vw, 1636px\" \/><\/p>\n<h5>Step 2<\/h5>\n<p><span style=\"font-weight: 400;\">This screen will appear. Click the \u2018Integrate\u2019 button on the left.<\/span><\/p>\n<p><img decoding=\"async\" class=\"alignnone wp-image-1549\" src=\"https:\/\/storage.googleapis.com\/anfosupport\/1\/2021\/04\/s2-1-300x159.png\" alt=\"AnswerForce Customer Contact integration step 2\" width=\"1642\" height=\"870\" srcset=\"https:\/\/storage.googleapis.com\/anfosupport\/1\/2021\/04\/s2-1-300x159.png 300w, https:\/\/storage.googleapis.com\/anfosupport\/1\/2021\/04\/s2-1-1024x542.png 1024w, https:\/\/storage.googleapis.com\/anfosupport\/1\/2021\/04\/s2-1-768x406.png 768w, https:\/\/storage.googleapis.com\/anfosupport\/1\/2021\/04\/s2-1-1536x813.png 1536w, https:\/\/storage.googleapis.com\/anfosupport\/1\/2021\/04\/s2-1-2048x1084.png 2048w\" sizes=\"(max-width: 1642px) 100vw, 1642px\" \/><\/p>\n<h5>Step 3<\/h5>\n<p><span style=\"font-weight: 400;\">Next, you\u2019ll see a trigger selection step. Select the most suitable option, and click &#8216;Continue&#8217;.<\/span><\/p>\n<p><img decoding=\"async\" class=\"alignnone wp-image-1550\" src=\"https:\/\/storage.googleapis.com\/anfosupport\/1\/2021\/04\/s4-300x158.png\" alt=\"\" width=\"1637\" height=\"861\" srcset=\"https:\/\/storage.googleapis.com\/anfosupport\/1\/2021\/04\/s4-300x158.png 300w, https:\/\/storage.googleapis.com\/anfosupport\/1\/2021\/04\/s4-1024x540.png 1024w, https:\/\/storage.googleapis.com\/anfosupport\/1\/2021\/04\/s4-768x405.png 768w\" sizes=\"(max-width: 1637px) 100vw, 1637px\" \/><\/p>\n<h5>Step 4<\/h5>\n<p><span style=\"font-weight: 400;\">Click on &#8216;+connect&#8217; to connect your Constant Contact account. A pop-up will appear. Enter your Constant Contact username and password. Then click &#8216;Grant Access&#8217; for AnswerForce.<\/span><\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-1552\" src=\"https:\/\/storage.googleapis.com\/anfosupport\/1\/2021\/04\/s3-300x159.png\" alt=\"\" width=\"1630\" height=\"863\" srcset=\"https:\/\/storage.googleapis.com\/anfosupport\/1\/2021\/04\/s3-300x159.png 300w, https:\/\/storage.googleapis.com\/anfosupport\/1\/2021\/04\/s3-1024x542.png 1024w, https:\/\/storage.googleapis.com\/anfosupport\/1\/2021\/04\/s3-768x406.png 768w, https:\/\/storage.googleapis.com\/anfosupport\/1\/2021\/04\/s3-1536x812.png 1536w, https:\/\/storage.googleapis.com\/anfosupport\/1\/2021\/04\/s3-2048x1083.png 2048w\" sizes=\"(max-width: 1630px) 100vw, 1630px\" \/><\/p>\n<h5>Step 5<\/h5>\n<p><span style=\"font-weight: 400;\">Set up an action.<\/span><\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-1553\" src=\"https:\/\/storage.googleapis.com\/anfosupport\/1\/2021\/04\/s4-1-300x158.png\" alt=\"\" width=\"1621\" height=\"852\" srcset=\"https:\/\/storage.googleapis.com\/anfosupport\/1\/2021\/04\/s4-1-300x158.png 300w, https:\/\/storage.googleapis.com\/anfosupport\/1\/2021\/04\/s4-1-768x405.png 768w\" sizes=\"(max-width: 1621px) 100vw, 1621px\" \/><\/p>\n<h5>Step 6<\/h5>\n<p><span style=\"font-weight: 400;\">Select the target list in Constant Contact where contacts will be exported. Map the AnswerForce fields to the corresponding Constant Contact attributes and click &#8216;Continue&#8217;.<\/span><\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-1551\" src=\"https:\/\/storage.googleapis.com\/anfosupport\/1\/2021\/04\/s5-300x159.png\" alt=\"AnswerForce Constant Contact integration \" width=\"1610\" height=\"853\" srcset=\"https:\/\/storage.googleapis.com\/anfosupport\/1\/2021\/04\/s5-300x159.png 300w, https:\/\/storage.googleapis.com\/anfosupport\/1\/2021\/04\/s5-1024x544.png 1024w, https:\/\/storage.googleapis.com\/anfosupport\/1\/2021\/04\/s5-768x408.png 768w\" sizes=\"(max-width: 1610px) 100vw, 1610px\" \/><\/p>\n<h5><span style=\"font-weight: 400;\">Step 7<\/span><\/h5>\n<p><span style=\"font-weight: 400;\">Click on the \u2018Test\u2019 button to test the integration.<\/span><\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-1554\" src=\"https:\/\/storage.googleapis.com\/anfosupport\/1\/2021\/04\/s6-300x158.png\" alt=\"\" width=\"1604\" height=\"844\" srcset=\"https:\/\/storage.googleapis.com\/anfosupport\/1\/2021\/04\/s6-300x158.png 300w, https:\/\/storage.googleapis.com\/anfosupport\/1\/2021\/04\/s6-1024x540.png 1024w, https:\/\/storage.googleapis.com\/anfosupport\/1\/2021\/04\/s6-768x405.png 768w\" sizes=\"(max-width: 1604px) 100vw, 1604px\" \/><\/p>\n<h5>Step 8<\/h5>\n<p><span style=\"font-weight: 400;\">When the test is successful, you\u2019ll see the screen below. To complete the process, click on the \u2018Finish\u2019 button.<\/span><\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-1555\" src=\"https:\/\/storage.googleapis.com\/anfosupport\/1\/2021\/04\/s7-300x159.png\" alt=\"\" width=\"1601\" height=\"849\" srcset=\"https:\/\/storage.googleapis.com\/anfosupport\/1\/2021\/04\/s7-300x159.png 300w, https:\/\/storage.googleapis.com\/anfosupport\/1\/2021\/04\/s7-768x406.png 768w\" sizes=\"(max-width: 1601px) 100vw, 1601px\" \/><\/p>\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Streamline your email marketing process with the AnswerForce and Constant Contact integration.\u00a0 As AnswerForce receptionists answer your inbound calls, they take note of important case details, such as the caller\u2019s contact information and the nature of their inquiry. By integrating with Constant Contact, this new lead contact information will automatically sync with the email platform.\u00a0 [&hellip;]<\/p>\n","protected":false},"author":4,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[17],"tags":[],"_links":{"self":[{"href":"https:\/\/www.answerforce.com\/support\/wp-json\/wp\/v2\/posts\/1545"}],"collection":[{"href":"https:\/\/www.answerforce.com\/support\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.answerforce.com\/support\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.answerforce.com\/support\/wp-json\/wp\/v2\/users\/4"}],"replies":[{"embeddable":true,"href":"https:\/\/www.answerforce.com\/support\/wp-json\/wp\/v2\/comments?post=1545"}],"version-history":[{"count":9,"href":"https:\/\/www.answerforce.com\/support\/wp-json\/wp\/v2\/posts\/1545\/revisions"}],"predecessor-version":[{"id":1636,"href":"https:\/\/www.answerforce.com\/support\/wp-json\/wp\/v2\/posts\/1545\/revisions\/1636"}],"wp:attachment":[{"href":"https:\/\/www.answerforce.com\/support\/wp-json\/wp\/v2\/media?parent=1545"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.answerforce.com\/support\/wp-json\/wp\/v2\/categories?post=1545"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.answerforce.com\/support\/wp-json\/wp\/v2\/tags?post=1545"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}