{"id":1648,"date":"2021-07-30T10:47:51","date_gmt":"2021-07-30T10:47:51","guid":{"rendered":"https:\/\/www.answerforce.com\/support\/?p=1648"},"modified":"2021-07-30T12:18:58","modified_gmt":"2021-07-30T12:18:58","slug":"housecallpro-integration","status":"publish","type":"post","link":"https:\/\/www.answerforce.com\/support\/housecallpro-integration","title":{"rendered":"Housecall Pro + AnswerForce Integration"},"content":{"rendered":"<p>&nbsp;<\/p>\n<p><span style=\"font-weight: 400;\">What does this integration do?<\/span><\/p>\n<p><span style=\"font-weight: 400;\">For every call or message taken by AnswerForce, we can then create a customer or job on your Housecall Pro account.<\/span><\/p>\n<p><strong>Installing the integration<\/strong><\/p>\n<p>Step 1<\/p>\n<p><span style=\"font-weight: 400;\">From the AnswerForce app, click <\/span><b>Settings<\/b><span style=\"font-weight: 400;\"> in the sidebar. Then, select <\/span><b>Advanced Settings<\/b><span style=\"font-weight: 400;\">. Choose the <\/span><b>Integrations<\/b><span style=\"font-weight: 400;\"> tab. When you see this screen, click <\/span><b>HouseCall Pro<\/b><span style=\"font-weight: 400;\">.<\/span><\/p>\n<p><img fetchpriority=\"high\" decoding=\"async\" class=\"alignnone wp-image-1649 size-full\" src=\"https:\/\/storage.googleapis.com\/anfosupport\/1\/2021\/07\/Step-1.png\" alt=\"integration options\" width=\"1860\" height=\"969\" srcset=\"https:\/\/storage.googleapis.com\/anfosupport\/1\/2021\/07\/Step-1.png 1860w, https:\/\/storage.googleapis.com\/anfosupport\/1\/2021\/07\/Step-1-300x156.png 300w, https:\/\/storage.googleapis.com\/anfosupport\/1\/2021\/07\/Step-1-1024x533.png 1024w, https:\/\/storage.googleapis.com\/anfosupport\/1\/2021\/07\/Step-1-768x400.png 768w, https:\/\/storage.googleapis.com\/anfosupport\/1\/2021\/07\/Step-1-1536x800.png 1536w\" sizes=\"(max-width: 1860px) 100vw, 1860px\" \/><\/p>\n<p>&nbsp;<\/p>\n<p>Step 2<span style=\"font-weight: 400;\">\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Click <\/span><b>Activate<\/b><span style=\"font-weight: 400;\">.<\/span><\/p>\n<p><img decoding=\"async\" class=\"alignnone wp-image-1650 size-full\" src=\"https:\/\/storage.googleapis.com\/anfosupport\/1\/2021\/07\/Step-2.png\" alt=\"integrate answerforce with housecallpro\" width=\"1855\" height=\"966\" srcset=\"https:\/\/storage.googleapis.com\/anfosupport\/1\/2021\/07\/Step-2.png 1855w, https:\/\/storage.googleapis.com\/anfosupport\/1\/2021\/07\/Step-2-300x156.png 300w, https:\/\/storage.googleapis.com\/anfosupport\/1\/2021\/07\/Step-2-1024x533.png 1024w, https:\/\/storage.googleapis.com\/anfosupport\/1\/2021\/07\/Step-2-768x400.png 768w, https:\/\/storage.googleapis.com\/anfosupport\/1\/2021\/07\/Step-2-1536x800.png 1536w\" sizes=\"(max-width: 1855px) 100vw, 1855px\" \/><\/p>\n<p>&nbsp;<\/p>\n<p>Step 3<\/p>\n<p><span style=\"font-weight: 400;\">Select <\/span><b>Trigger<\/b><span style=\"font-weight: 400;\"> from the left panel. You will land on this page. Select <\/span><b>Call Intake<\/b><span style=\"font-weight: 400;\"> and click <\/span><b>Continue<\/b><span style=\"font-weight: 400;\">.<\/span><\/p>\n<p><img decoding=\"async\" class=\"alignnone size-full wp-image-1651\" src=\"https:\/\/storage.googleapis.com\/anfosupport\/1\/2021\/07\/Step-3.png\" alt=\"select trigger to integrate with housecallpro\" width=\"1843\" height=\"961\" srcset=\"https:\/\/storage.googleapis.com\/anfosupport\/1\/2021\/07\/Step-3.png 1843w, https:\/\/storage.googleapis.com\/anfosupport\/1\/2021\/07\/Step-3-300x156.png 300w, https:\/\/storage.googleapis.com\/anfosupport\/1\/2021\/07\/Step-3-1024x534.png 1024w, https:\/\/storage.googleapis.com\/anfosupport\/1\/2021\/07\/Step-3-768x400.png 768w, https:\/\/storage.googleapis.com\/anfosupport\/1\/2021\/07\/Step-3-1536x801.png 1536w\" sizes=\"(max-width: 1843px) 100vw, 1843px\" \/><\/p>\n<p>&nbsp;<\/p>\n<p>Step 4<\/p>\n<p><span style=\"font-weight: 400;\">Click <\/span><b>+Connect<\/b><span style=\"font-weight: 400;\"> to connect your Housecall Pro account.<\/span><\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-1652\" src=\"https:\/\/storage.googleapis.com\/anfosupport\/1\/2021\/07\/Step-4.png\" alt=\"connect your answerforce and housecallpro accounts\" width=\"1857\" height=\"961\" srcset=\"https:\/\/storage.googleapis.com\/anfosupport\/1\/2021\/07\/Step-4.png 1857w, https:\/\/storage.googleapis.com\/anfosupport\/1\/2021\/07\/Step-4-300x155.png 300w, https:\/\/storage.googleapis.com\/anfosupport\/1\/2021\/07\/Step-4-1024x530.png 1024w, https:\/\/storage.googleapis.com\/anfosupport\/1\/2021\/07\/Step-4-768x397.png 768w, https:\/\/storage.googleapis.com\/anfosupport\/1\/2021\/07\/Step-4-1536x795.png 1536w\" sizes=\"(max-width: 1857px) 100vw, 1857px\" \/><\/p>\n<p><b><br \/>\n<\/b>Step 5<\/p>\n<p><span style=\"font-weight: 400;\">This will redirect you to your Housecall Pro account. Sign in using valid credentials.<\/span><\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-1653\" src=\"https:\/\/storage.googleapis.com\/anfosupport\/1\/2021\/07\/Step-5.png\" alt=\"answerforce and housecallpro integration\" width=\"1898\" height=\"926\" srcset=\"https:\/\/storage.googleapis.com\/anfosupport\/1\/2021\/07\/Step-5.png 1898w, https:\/\/storage.googleapis.com\/anfosupport\/1\/2021\/07\/Step-5-300x146.png 300w, https:\/\/storage.googleapis.com\/anfosupport\/1\/2021\/07\/Step-5-1024x500.png 1024w, https:\/\/storage.googleapis.com\/anfosupport\/1\/2021\/07\/Step-5-768x375.png 768w, https:\/\/storage.googleapis.com\/anfosupport\/1\/2021\/07\/Step-5-1536x749.png 1536w\" sizes=\"(max-width: 1898px) 100vw, 1898px\" \/><\/p>\n<p>Step 6<\/p>\n<p><span style=\"font-weight: 400;\">Once done, set up the action step. Click on <\/span><b>Customer<\/b><span style=\"font-weight: 400;\"> or <\/span><b>Job<\/b><span style=\"font-weight: 400;\"> as required, and then click <\/span><b>Continue<\/b><span style=\"font-weight: 400;\">.<\/span><\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-1654\" src=\"https:\/\/storage.googleapis.com\/anfosupport\/1\/2021\/07\/Step-6.png\" alt=\"setup target to integrate with housecallpro\" width=\"1857\" height=\"961\" srcset=\"https:\/\/storage.googleapis.com\/anfosupport\/1\/2021\/07\/Step-6.png 1857w, https:\/\/storage.googleapis.com\/anfosupport\/1\/2021\/07\/Step-6-300x155.png 300w, https:\/\/storage.googleapis.com\/anfosupport\/1\/2021\/07\/Step-6-1024x530.png 1024w, https:\/\/storage.googleapis.com\/anfosupport\/1\/2021\/07\/Step-6-768x397.png 768w, https:\/\/storage.googleapis.com\/anfosupport\/1\/2021\/07\/Step-6-1536x795.png 1536w\" sizes=\"(max-width: 1857px) 100vw, 1857px\" \/><\/p>\n<p>&nbsp;<\/p>\n<p>Step 7<\/p>\n<p><span style=\"font-weight: 400;\">Map the fields with the appropriate data sets from the AnswerForce app. Then, click <\/span><b>Continue<\/b><span style=\"font-weight: 400;\">.<\/span><\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-1655\" src=\"https:\/\/storage.googleapis.com\/anfosupport\/1\/2021\/07\/Step-7.png\" alt=\"step by step integration of housecall pro with answerforce\" width=\"1845\" height=\"961\" srcset=\"https:\/\/storage.googleapis.com\/anfosupport\/1\/2021\/07\/Step-7.png 1845w, https:\/\/storage.googleapis.com\/anfosupport\/1\/2021\/07\/Step-7-300x156.png 300w, https:\/\/storage.googleapis.com\/anfosupport\/1\/2021\/07\/Step-7-1024x533.png 1024w, https:\/\/storage.googleapis.com\/anfosupport\/1\/2021\/07\/Step-7-768x400.png 768w, https:\/\/storage.googleapis.com\/anfosupport\/1\/2021\/07\/Step-7-1536x800.png 1536w\" sizes=\"(max-width: 1845px) 100vw, 1845px\" \/><\/p>\n<p>&nbsp;<\/p>\n<p>Step 8<\/p>\n<p><span style=\"font-weight: 400;\">This is the testing stage to make sure that every component is mapped correctly. Click <\/span><b>Test<\/b><span style=\"font-weight: 400;\">.<\/span><\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-1656\" src=\"https:\/\/storage.googleapis.com\/anfosupport\/1\/2021\/07\/Step-8.png\" alt=\"test the answerforce and housecallpro integration\" width=\"1846\" height=\"963\" srcset=\"https:\/\/storage.googleapis.com\/anfosupport\/1\/2021\/07\/Step-8.png 1846w, https:\/\/storage.googleapis.com\/anfosupport\/1\/2021\/07\/Step-8-300x157.png 300w, https:\/\/storage.googleapis.com\/anfosupport\/1\/2021\/07\/Step-8-1024x534.png 1024w, https:\/\/storage.googleapis.com\/anfosupport\/1\/2021\/07\/Step-8-768x401.png 768w, https:\/\/storage.googleapis.com\/anfosupport\/1\/2021\/07\/Step-8-1536x801.png 1536w\" sizes=\"(max-width: 1846px) 100vw, 1846px\" \/><\/p>\n<p>&nbsp;<\/p>\n<p>Step 9<\/p>\n<p><span style=\"font-weight: 400;\">When the test is successful, you will get this message. If you would like to add any additional conditions, click <\/span><b>Add Conditions<\/b><span style=\"font-weight: 400;\">, or you can click <\/span><b>Finish<\/b><span style=\"font-weight: 400;\"> to complete the integration.<\/span><\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-1657\" src=\"https:\/\/storage.googleapis.com\/anfosupport\/1\/2021\/07\/Step-9.png\" alt=\"add any additional conditions \" width=\"1832\" height=\"959\" srcset=\"https:\/\/storage.googleapis.com\/anfosupport\/1\/2021\/07\/Step-9.png 1832w, https:\/\/storage.googleapis.com\/anfosupport\/1\/2021\/07\/Step-9-300x157.png 300w, https:\/\/storage.googleapis.com\/anfosupport\/1\/2021\/07\/Step-9-1024x536.png 1024w, https:\/\/storage.googleapis.com\/anfosupport\/1\/2021\/07\/Step-9-768x402.png 768w, https:\/\/storage.googleapis.com\/anfosupport\/1\/2021\/07\/Step-9-1536x804.png 1536w\" sizes=\"(max-width: 1832px) 100vw, 1832px\" \/><\/p>\n<p>&nbsp;<\/p>\n<p>Step 10<\/p>\n<p><span style=\"font-weight: 400;\">By clicking <\/span><b>Add Conditions<\/b><span style=\"font-weight: 400;\"> you will be taken to the page below. You can also add an optional filter. Then, click <\/span><b>Save<\/b><span style=\"font-weight: 400;\">.<\/span><\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-1658\" src=\"https:\/\/storage.googleapis.com\/anfosupport\/1\/2021\/07\/Step-10.png\" alt=\"add any additional filters to integrate your answerforce account with housecallpro\" width=\"1834\" height=\"956\" srcset=\"https:\/\/storage.googleapis.com\/anfosupport\/1\/2021\/07\/Step-10.png 1834w, https:\/\/storage.googleapis.com\/anfosupport\/1\/2021\/07\/Step-10-300x156.png 300w, https:\/\/storage.googleapis.com\/anfosupport\/1\/2021\/07\/Step-10-1024x534.png 1024w, https:\/\/storage.googleapis.com\/anfosupport\/1\/2021\/07\/Step-10-768x400.png 768w, https:\/\/storage.googleapis.com\/anfosupport\/1\/2021\/07\/Step-10-1536x801.png 1536w\" sizes=\"(max-width: 1834px) 100vw, 1834px\" \/><\/p>\n","protected":false},"excerpt":{"rendered":"<p>&nbsp; What does this integration do? For every call or message taken by AnswerForce, we can then create a customer or job on your Housecall Pro account. Installing the integration Step 1 From the AnswerForce app, click Settings in the sidebar. Then, select Advanced Settings. Choose the Integrations tab. When you see this screen, click [&hellip;]<\/p>\n","protected":false},"author":4,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[17],"tags":[],"_links":{"self":[{"href":"https:\/\/www.answerforce.com\/support\/wp-json\/wp\/v2\/posts\/1648"}],"collection":[{"href":"https:\/\/www.answerforce.com\/support\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.answerforce.com\/support\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.answerforce.com\/support\/wp-json\/wp\/v2\/users\/4"}],"replies":[{"embeddable":true,"href":"https:\/\/www.answerforce.com\/support\/wp-json\/wp\/v2\/comments?post=1648"}],"version-history":[{"count":5,"href":"https:\/\/www.answerforce.com\/support\/wp-json\/wp\/v2\/posts\/1648\/revisions"}],"predecessor-version":[{"id":1663,"href":"https:\/\/www.answerforce.com\/support\/wp-json\/wp\/v2\/posts\/1648\/revisions\/1663"}],"wp:attachment":[{"href":"https:\/\/www.answerforce.com\/support\/wp-json\/wp\/v2\/media?parent=1648"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.answerforce.com\/support\/wp-json\/wp\/v2\/categories?post=1648"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.answerforce.com\/support\/wp-json\/wp\/v2\/tags?post=1648"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}