Integrations

Integration with a CRM

CRM integration allows you to capture all your call data and save it for any reporting purposes in the future. Integration also ports your call data into a CRM software of your choice automatically, saving you time and cost of data entry.

AnswerForce works well with many popular CRM software. To find out more about how you can integrate your account with a CRM, Call us at 0800 011 9030 or email us at help@answerforce.co.uk

Integration with appointment-setting software

AnswerForce Associates use Setmore to book appointments for you.

All AnswerForce customers automatically enjoy the premium benefits of Setmore at no extra charge. You just need to sign up.

Log in to your account online and click the integrations icon on the bottom left of the page. Now click Setmore and you’ll be taken to the signup page.

setmore integration

Integration with Google Sheets

You no longer need to waste time copying and pasting data. Access your messages and call data from anywhere in spreadsheet format by integrating your AnswerForce account with Google Sheets.

This can help your team share call information instantly so you can focus on more pressing tasks and collaborate more efficiently.

If you'd like to set up an integration or to learn more about it, just give us a ring at 0800 011 9030 or email us at help@answerforce.co.uk

Integration with Google Analytics

We can integrate your AnswerForce account with Google Analytics, thereby pushing your call data to your GA account. You can use this data to get insights on what channels drive your inbound calls, what campaigns improve call volume etc.

If you'd like to set up this integration or to learn more about it, just give us a call at 0800 011 9030 or email us at help@answerforce.co.uk.

Integration with IVR

IVR makes it easy to set-up a self service portal or to get preliminary information about a call before routing it.

The AnswerForce Client Services team can work with you to understand and implement the options you’ll need for your IVR.

If you'd like to set up an integration or to learn more about it, just give us a ring at 0800 011 9030 or email us at help@answerforce.co.uk