Engage Your Website Visitors with Live Chat Support

Great Customer Support Is Now Just A Click Away

Try Out Live Chat
  • Automate Responses

    Automate Responses

    Configure automated responses for each of your staff so that customers never feel neglected

  • Auto-assign Staff to Incoming Chats

    Auto-assign Staff to Incoming Chats

    Effortless allocation of incoming chats in round robin fashion

  • Showcase Customized Welcome Messages

    Showcase Customized Welcome Messages

    Create welcome messages to greet every new visitor to your website

  • Facilitate Continued Conversations

    Facilitate Continued Conversations

    Pick up where you left off with your repeat visitors so there is flow to the conversation

  • Custom Chat Prompts

    Custom Chat Prompts

    Customize individual pages with relevant automated chat prompts

  • Comprehensive Lead Dashboard

    Comprehensive Lead Dashboard

    All your visitors and leads in one place in an organized interface

  • Broadcast messages/emails

    Broadcast messages/emails

    Send out broadcast mails or messages to individual visitors anytime you like

  • Overflow Chat Support

    Overflow Chat Support

    Let us handle your incoming chats when you are busy/unavailable

Overflow Chats Based On Schedules & Rules

Create unique rules and establish schedules and we’ll take it over from there. We’ll monitor your incoming chats and provide instant responses based on your instructions.

So, go ahead and spend some quality time with your family or engage yourself with sports or anything you like. Overflow your chats to us and we’ll be online for your business 24/7/365.

Start your 30 days trial
  • 79%

    Website visitors prefer live chat because of the instant responses they get

  • 63%

    Customers will return to a website if live chat was available

  • < 1 min

    Our average response time to first question from your potential customers

Pay only for what you use

Start your 30 days trial
$49 / month

Pay less than $50 a month for Live Chat and £1 for each overflow chat handled by our virtual receptionists

  • AnswerForce is reliable, responsive and scalable. My customers deserve that quality in an answering service. AnswerForce taking my calls just makes sense to me.

  • AnswerForce is reliable, responsive and scalable. My customers deserve that quality in an answering service. AnswerForce taking my calls just makes sense to me.

  • AnswerForce is reliable, responsive and scalable. My customers deserve that quality in an answering service. AnswerForce taking my calls just makes sense to me.

Frequently Asked Questions

  • How do I check my usage?

    You can check your usage, active users, users engaging on Live Chat, website traffic, and other insights on your online client portal. This allows you to track your website’s performance.

  • Can I get downloadable reports?

    Chat history reports and transcripts are easy to access whenever you like. You can select a date range and download a CSV file with all the information you need.

  • Do I get a money back guarantee?

    Yes. If you are not satisfied with Live Chat Support, you can claim your money back guarantee within the first 30 days of your plan with us.

  • Do I really need Live Chat on my website?

    Yes. Live Chat is a great way to capture and nurture new leads at different stages in the sales funnel. You can use it to boost online engagement and conversions.

  • What else do AnswerForce do?

    AnswerForce offer range of services and products including Live Telephone Answering Services, Business Phone Line, Small Business Call Handling, Live Chat Support, and more.

  • Where is AnswerForce based?

    We are a partially distributed team with people working across the UK, USA, and India. Our virtual receptionists choose their own work environment to increase productivity and performance.

Get Started for 30 Days for Free

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