A live answering service people love.

The live answering service with a tech stack ― included in all plans

Learn more
Support staff with headphones

Add a human voice to your answering service.

A great live answering service features a helpful human voice. After all, when customers call, they expect support.

Live answering enables peace of mind.

A top answering service lets you put the phone down, knowing a reliable team will help pick it up, 24/7.

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business benefits

Discover what a live answering
service can do for you.

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Basic message taking

AnswerForce virtual receptionists will answer
your phone calls when you can't. We can take
down all the details you need to hear, day or night.

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Live call transfer

Your friendly virtual receptionists will greet
every caller, patching calls through to you
and your team per your call handling instructions.

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Scheduling appointments

With timely reminders and appointment
scheduling services, AnswerForce can help
make your business run even more smoothly.

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Lead capture and qualification

Your sole focus should be your business. We
can help by capturing and qualifying leads
enabling you to concentrate on what matters.

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Lead re-engagement

Just like retargeting, our team can contact and
qualify older leads who have shown interest in
your franchise in the past.

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After hours answering

Enjoy 24/7 cover for your business. Whenever
your customers call, we will be there to
represent you after hours.

Better yet, hear for yourself.

Sample a pre-recorded call demo. Go on, give it a try.

00:0002:40
a cheerful live receptionist wearing headphones
features

Compare the AnswerForce
solution and save.

Discover some of the top features and benefits of a live answering service.

benefits of answerforce
  • Respond quickly to calls and web chats whenever your customers reach out, day or night
  • Screen calls, respond to customer inquiries, assist with order entry, and schedule appointments
  • Efficiently dispatch service calls to your on-call staff
  • Take messages, capture leads, and push data into your web-based sales software or ticketing system
  • Grow your customer satisfaction ratings and encourage loyalty by being available 24/7, 365 days a year

Who uses AnswerForce?

We serve 50+ industries.

No matter what industry you work in, AnswerForce answering services are customisable to fit your process. Schedule appointments more efficiently, get more leads and customisable notifications.

technician testing switchesService industry
a woman shaking hands with franchise customer Franchise
it services for customersIT services
a person showing real estate to customersReal estate

testimonials

What our customers
say about AnswerForce.

catherine profile

We aren't always available to answer the random calls that come in. With AnswerForce, we never miss any of them.

Catherine Chandler

Owner, Showhomes Franchise

jonathan profile

AnswerForce has been a great partner in helping us deliver the experience we are striving for when customers reach out to us.

Jonathan Stephens

CEO, Audio Advice

Frequently asked questions.

  • How do AnswerForce live receptionists know what to say to my callers?

    When you register with AnswerForce, we work with you to create a customized call script. Our live answering team uses this script
    to answer calls on your behalf. It can be updated at any time via the AnswerForce app.

  • How will I be notified about my calls?

    Immediately after every call you will receive an instant notification and call summary on the AnswerForce app.

  • Is live answering available outside of my normal working hours?

    Yes. Our receptionists work in shifts, covering your business 24/7. After hours call answering comes with all plans. There's no
    extra cost for after hours call answering.

  • How will a live answering service help my business grow?

    By providing call answering services round the clock, we help ensure that you don't miss any opportunities outside of regular
    working hours. Additionally, the AnswerForce team can schedule follow-up calls and qualify leads on your behalf.

  • How else can AnswerForce support my business?

    Alongside 24/7 live call answering, every plan also includes outbound calls and live web chat. We can integrate with sales software, IT
    ticketing software.

Start your 24/7 answering service.

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