- Respond quickly to calls and web chats any time your customers reach out, day or night
- Take messages, capture leads, and push your data into web-based sales software or ticketing systems
- Screen calls, respond to customer inquiries, assist with order entry, and schedule appointments
- Efficiently dispatch service calls to your on-call staff
- Improve customer satisfaction and foster loyalty by being available 24/7/365
Discover a scalable, distributed call centre.
With live receptionists based across the country, AnswerForce handles all your calls with care.
A distributed call centre model means all calls get answered quickly, by friendly agents. Seamless call centre solutions enable your business to deliver 24/7 customer service.
Your distributed call centre:
incredible value for money.
Bots and automated systems can quickly frustrate and disengage callers. Why not ensure they always
speak with a helpful human? Cost-effective and scalable, AnswerForce partnerships work. They
guarantee your callers always reach a professional and real person who represents your business.
Discover what call centre solutions
can do for you.
24/7 human connections
Provide customers and leads with 24/7
support, using people-powered technology.
The receptionists will answer calls using your
business name and custom scripting.
Your customers can expect to have their call
answered in under 30 seconds.
Frequently asked questions.
What does the call centre package include?
The call centre package includes 24/7 live answering, lead capture, appointment scheduling, live chat, and outbound call support.
Collaboration software and video conferencing are also included. Find out more about plans and pricing.
What integrations does AnswerForce provide?
AnswerForce integrates with Zapier, Slack, Autotask, Hubspot, Zoho, and other software platforms.
What are the benefits of using a distributed call centre model?
A distributed call centre model means your business can easily accommodate fluctuating call volumes. The distributed model also
helps ensure business continuity in the event of severe weather, staff illness, or other interruptions.
I'd like to find out more about distributed call centres. What's the next step?
We'd be happy to chat. Please give us a call on (800) 581-0899.