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Call & Chat Services ×
2 phones showing mobile app interface with profile and contact tabsPhone tilted to the right showing contacts screen in mobile app

The power of a real voice.
Every call.
Anytime

Turn your phone into a front desk receptionist, a lead capture tool, an appointment book, and a 24/7 customer service powerhouse customised to your business. When opportunity calls, answer it.

  • 72%


    of customers will share a good customer service experience with others. 1

  • 3 out of 4


    customers prefer a live person to self-service or chatbot options. 2

  • 80%


    of customers say their experience is just as important as a company's products and services. 3

Your phone is
your most
powerful
asset with
AnswerForce.

Strong customer relationships start with real people.

We take the time to select the right team for your business depending on your industry and language. 1

Incoming call on a phone held in handIncoming call on a phone held in hand
Profile picture of Mark who answered the callIncoming call banner showing call from Lucinda HollowayDialogue box showing call typeDialogue box showing call regardingDialogue box showing message that has been takenDialogue box showing best time to call

Advanced and simple call flow customisation.

Choose when and how we handle your calls, depending on the situation. Get messages by text, email, or live relay. Make changes anytime, from anywhere.

Find out more. Talk with us

Everything at your fingertips.

Get valuable customer insights with every message. See call and message history, customer location, booked appointments, and more

Find out more about the app
Laptop and phone showing desktop app and mobile app respectivelyLaptop and phone showing desktop app and mobile app respectively
Bar graph showing total number of minutes used for every day in a week

Total Calls.
Minutes Spent.
Average Call Duration.

See how you spend your minutes at a glance. Check your usage by week, month, or within a custom range. Your data is updated in real time.

Works across platforms.

iOS & Android.

Phone in hand showing mobile app with activity feed openPhone in hand showing mobile app with activity feed open

Use our intuitive AnswerForce app on your desktop, iOS, or Android device. A dedicated team in your pocket.

Find out more about the app

See what else you can do

1 and 3. State of the Connected Customer by SalesForce.

2. New research reveals 75 percent of customers still favor live agent support for customer service vs 25 percent self service and chatbots by www. newvoicemedia.com