Integration with Zapier

Step 1

In your Zapier account, click on ‘Make a Zap’. Then, choose AnswerForce.

step one of integrating AnswerForce with zapier

Step 2

Select ‘New Message’ as a module. Click ‘Continue’.

step two of integrating AnswerForce with zapier

Step 3

Select your existing account from the dropdown. If you don’t yet have an AnswerForce account, click on ‘Add a new account’ to connect to a new account.

step three of integrating AnswerForce with zapier

Step 4

Within the AnswerForce app, if you click on ‘add new account’ you will be taken to this screen. Add your AnswerForce credentials. Your new account will be redirected to the Zapier page. The account should now appear in Zapier.

step four of integrating AnswerForce with zapier

Step 5

Enter your toll-free number, or choose an existing account number. Then click ‘Continue’.

step five of integrating AnswerForce with zapier

Step 6

If you are creating a new account, you will then click ‘Test trigger’.

step six of integrating AnswerForce with zapier

Step 7

When you see test results, click on ‘Continue’.

step seven of integrating AnswerForce with zapier

Step 8

Choose any one of the listed listener apps. For reference, we have chosen AnywhereWorks. Choose any one of the modules or actions from that particular app.

step eight of integrating AnswerForce with zapier

Step 9

Choose an existing account of the target app.

step nine of integrating AnswerForce with zapier

Step 10

Once done, fill in the field mapping section according to your requirements.

step ten of integrating AnswerForce with zapier

Step 11

Click on ‘Test and continue’.

step eleven of integrating AnswerForce with zapier

Step 12

You’ll see test results, like this example:

step twelve of integrating AnswerForce with zapier

Step 13

You can now turn on the Zap from the right-hand top corner.

step thirteen of integrating AnswerForce with zapier