- MEDICAL ANSWERING
Supporting Your Practice.
Your practice stays open 24/7/365, while we professionally handle your call flow. Run your clinic without having to worry about missed calls - your business phone will be answered whenever calls arrive, day or night.
HIPAA Compliant Answering Service
For Your Practice.
call with confidentiality and care.
24/7 medical answering service
Patients call medical offices in the time of their need, be it 1 AM or 1 PM. We make sure you're there for your callers when they need you.
Medical appointment services
A live receptionist can schedule appointments with patients during a call. Consultation slots sync with your calendar.
Patient intake support
When receptionist receives details about a booking, the information is sent directly to you. The easiest way to receive is via the AnswerFore app, but you can receive it via SMS or email.
- YOUR HEALTHCARE ANSWERING PROFESSIONAL
- Average 5-star review rating on Trustpilot
- Recognized as a Top Answering Service by Clutch
- Dedicated agents based in the US and Canada
- YOUR HEALTHCARE ANSWERING TEAM
Attend to More Callers
with 24/7 Medical
- Experience of handling more than 50 million calls
- 95% of calls answered in four rings or fewer
- Partnerships with more than 25,000 businesses
Frequently Asked Questions.
- Is AnswerForce HIPAA compliant?
Yes, we are fully HIPAA compliant. All AnswerForce receptionists are trained by industry professionals. Patient information is used only to help book appointments or within messages to your team.
- Some of my patients prefer to use Spanish. Can you support them?
All packages include bilingual answering. So, whether a caller prefers to use Spanish or English, we can offer support. Learn more about bilingual call answering here.
- How much does a medical answering service cost?
Please see our plan options to learn more. We have flexible plans to suit your call volume.
- How quickly will my calls be answered?
We answer 95% of our callers within four rings. We don't want your patients to wait.
- Can I customize my greeting message and call flow pattern?
Yes, AnswerForce receptionists will answer your calls in your company name. They will also follow a call script that you provide.