Grow your restoration business with 24/7 live answering.
AnswerForce is a recognized partner of the Restoration Industry Association.
See PricesRIA Contractor’s Choice Award Winner 2024 & 2025
Restoration is a 24/7 industry that needs around-the-clock human support. RIA members get 6% off their service.
Stay open 24 hours, capture calls and chats, and support your customers when needed.
Tools made for restoration.
Everything you need to capture calls and win more jobs.
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Phone Calls
24/7 answering support, always from a real person. Learn more
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Live Chat
Solve website queries and capture leads with a live chat widget on your website. Learn more
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Lead Capture
Capture and qualify leads so you can focus on what matters most. Learn more
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Scheduling
Your AnswerForce team books jobs, sends confirmations, and keeps your business growing. Learn more
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Business Phone Number
Call and text customers from your free business phone number, get a local area code and more. Learn more
Made for RIA Members.
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24/7 Answering Services
All calls are handled by native English speakers, with bilingual support, custom scripts, and professional call handling.
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Custom Scripts
Fully branded and customized for your business and call flow. A team of real people to support you in set up.
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Call Patching
Your callers want to be connected to the right department. Real people will screen your incoming calls and transfer them to the right person.
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Live Chat
Capture leads from your website and social media. Our agents can answer for you 24/7.
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Notifications
Stay in the loop while you’re on the job. Messages are sent instantly through the AnswerForce App, SMS text, or email.
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Integrations
We connect with the tools you use and set up custom integrations. Connect with tools like ServiceTitan, Jobber, HouseCall Pro and more.
Work across all your devices
Stay synced no matter where you're working.
Download for Desktop
Download for iOS
Download for AndroidIntegrations to optimize your workflow.
AnswerForce integrates with your favorite apps and software so you can focus on what you do best—running your business. The list below shows just a few options. Integrations are added regularly and can be enabled based on your requirements. Learn more.
Frequently asked questions.
How will I know what customers are calling about?
At the end of every call, a virtual receptionist will write a brief summary of the details, highlighting what the call was concerning. You can view these reports from your desktop or via the AnswerForce app. You can also request your call reports by email or SMS.
How will the virtual receptionists know what to say?
When you sign up with AnswerForce, our account managers will work with you to craft a customized call script to be used by our receptionists. You can adjust this script at any point to add, remove, or update information.
Will my customers always be greeted by a real operator?
Every call is answered by a real person, providing a reassuring human voice, 24 hours a day. Additionally, we answer 95% of calls within the first four rings to ensure your customers’ time isn’t wasted.
My firm receives lots of emergency calls. Will these be handled sensitively?
Of course. Our receptionist team is highly professional, with years of combined experience. When a customer calls with an emergency, they’ll be greeted by a calm agent with the skills to work through the case with care. Read more about how we handle sensitive cases.
Do you provide other types of customer service support?
Alongside 24/7 call answering, your package also includes outbound calls and live web chat. We provide integrations with sales software, scheduling software, and the Teleport video conferencing platform. All packages come with bilingual call answering (English and Spanish).