Answering service for restoration teams.

The live answering service with a tech
stack — included in all plans

a smiling virtual receptionist wearing headphones

restoration answering

Your 24/7 emergency answering service.

When an emergency or disaster requires urgent recovery, callers need a live answering service.

After all, fire or water damage is devastating. Affected property owners seek a fast response.

Our receptionists will care for your callers, 24/7.

man from restoration firm shaking hands with a kid
restoration firms

Proactive, human support.

Let's care for your customers. Whether they've experienced water, mold or fire damage, their
stress is high. Offering a 24/7 responsive service is key. Together, we can deliver 5-star service.

an icon of a 24/7 clock

24/7 live call answering

Whether it's during the day or after hours, help property owners get their lives back on track after a restoration emergency.

an icon representing team collaboration

Team collaboration app

Use the AnswerForce app to message and mobilize your team members. Discuss tasks, create workflows and coordinate follow-up.

An icon of a calendar

Property survey booking

From call-outs to quotes, we help book appointments around-the-clock. You'll have
a pipeline of new business to pursue.

restoration answering partner

Trust AnswerForce for excellent service.

  • Average 5-star review rating on Trustpilot
  • Recognized as a Top Answering Service by Clutch
  • Dedicated agents based in the US and Canada
a man working in a restoration firm
woman from restoration firm measuring the wall
a man with a tool working on a restoration job
woman from restoration firm measuring the wall
a man working in a restoration firm
a man with a tool working on a restoration job

professional restoration answering

Your go-to answering service for restoration.

a man working on a restoration job
Residential
two people wearing safety gears on a restoration job
Commercial
a van from restoration1 franchise parked at a site
Multi-location
two people from restoration1 on a restoration site
Franchises
a specialist on the job
Specialist
answerforce mobile app
answerforce mobile app

restoration tech toolkit

Power your restoration firm with a tech toolkit.

  • Video calling for virtual site surveys
  • Team collaboration app to mobilize and plan
  • Live chat on your website, supporting visitors 24/7

emergency answering service

24/7 answering service for restoration, in action.

Restoration specialists must be ready to respond, night or day. That's why Restoration 1 relies on AnswerForce.

Together, we ensure urgent calls get answered quickly, with a helpful team ready to capture key information.

Read the case study
man working with restoration1 standing in front of a van

Frequently asked questions.

  • What kind of restoration businesses do you work with?

    We provide live answering services to a wide range of restoration businesses. These include residential, commercial and franchise.

  • How will the receptionists represent my restoration business?

    Our receptionists will follow a detailed and specific call answering script, based on your input. During the onboarding process, you will get the opportunity to customize a script for your restoration business.

  • Our restoration business is on call during the day. Can you help us after hours?

    Yes! AnswerForce can support your business with after hours call answering. Alternatively, overflow call support is available.

  • How will I find out the information about my calls?

    Following every phone call, you'll receive an instant notification and call summary on the AnswerForce app. Alternatively, you can view these through email or text message.

  • Does AnswerForce integrate with other apps?

    AnswerForce integrates with a wide range of apps and software platforms. Check out the full integration list here.

Start your 24/7 restoration answering service.

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