Your 24/7 emergency
When an emergency or disaster requires urgent recovery, callers need a live answering service.
After all, fire or water damage is devastating. Affected property owners seek a fast response.
Our receptionists will care for your callers, 24/7.
Proactive, human support.
Let's care for your customers. Whether they've experienced water, mold or fire damage, their
stress is high. Offering a 24/7 responsive service is key. Together, we can deliver 5-star service.
24/7 live call answering
Whether it's during the day or after hours, help property owners get their lives back on track after a restoration emergency.
Team collaboration app
Use the AnswerForce app to message and mobilize your team members. Discuss tasks, create workflows and coordinate follow-up.
Property survey booking
From call-outs to quotes, we help book appointments around-the-clock. You'll have a pipeline of new business to pursue.
Restoration Answering Partner
for excellent service.
- Average 5-star review rating on Trustpilot
- Recognized as a Top Answering Service by Clutch
- 24/7 answering, every day of the year
Professional Restoration Answering
Your go-to answering service for restoration.
Restoration Tech toolkit
Power your restoration firm with a tech toolkit.
- Video calling for virtual site surveys
- Team collaboration app to mobilize and plan
- Live chat on your website, supporting visitors 24/7
Frequently asked questions.
What kind of restoration businesses do you work with?
We provide live answering services to a wide range of restoration businesses. These include residential, commercial and franchise.
How will the receptionists represent my restoration business?
Our receptionists will follow a detailed and specific call answering script, based on your input. During the onboarding process, you will get the opportunity to customize a script for your restoration business.
Our restoration business is on call during the day. Can you help us after hours?
Yes! AnswerForce can support your business with after hours call answering. Alternatively, overflow call support is available.
How will I find out the information about my calls?
Following every phone call, you'll receive an instant notification and call summary on the AnswerForce app. Alternatively, you can view these through email or text message.
Does AnswerForce integrate with other apps?
AnswerForce integrates with a wide range of apps and software platforms. Check out the full integration list here.