A live answering
service people love.

Including video meeting + team messaging to help your team work anywhere

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support staff with headphones

Create engaging
customer relationships with a human voice.

Let AnswerForce be your phone answering solution, providing a unique customer experience for your small business, including after hours and bilingual support.

Choose your technology medium: voice, web chat, web forms, and more. Rely on a live professional voice to answer the phone and contribute to your brand image.

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Listen to a custom call greeting.

Listen to a demo...

Click below to hear a recorded demonstration of our
call-handling capability from one of our virtual receptionists.

00:0002:40
Live answer receptionist

AnswerForce

receptionist profile

... or call your own business line now

Enter your business name and dial the number generated to
hear a custom, interactive demo with a real person.

877-XXX-XXXX

business benefits

Discover what a live answering
service can do for you.

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Basic message taking

AnswerForce virtual receptionists will answer your phone calls when you can't. We can take down all the details you need to hear, day or night.

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Live call transfer

Your friendly virtual receptionists will greet every caller, patching calls through to you and your team per your call handling instructions.

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Scheduling appointments

With timely reminders and appointment scheduling services, AnswerForce can help make your business run even more smoothly.

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Lead capture and qualification

Your sole focus should be your business. We can help by capturing and qualifying leads enabling you to concentrate on what matters.

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Bilingual answering

Increase the reach of your business with bilingual answering. Ensure more of your callers reach a professional and caring voice, first time.

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After hours answering

Enjoy 24/7 cover for your business. Whenever your customers call, we will be there to represent you after hours.

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features

Compare the AnswerForce
solution and save.

Discover some of the top features and benefits of a live answering service.

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support staff on call

*According to payscale.com

**Best value plan with AnswerForce, based on 300 live answer minutes

  • Respond quickly to calls and web chats whenever your customers reach out, day or night.
  • Screen calls, respond to customer inquiries, assist with order entry, and schedule appointments.
  • Efficiently dispatch service calls to your on-call staff.
  • Take messages, capture leads, and push data into your web-based sales software or ticketing system.
  • Grow your customer satisfaction ratings and encourage loyalty by being available 24/7, 365 days a year.
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Explore plans

Get your quote.

Discover if we are a match. Request a callback now to get your own unique quote.

Who uses AnswerForce?

We serve 50+ industries.

No matter what industry you work in, AnswerForce answering services are customizable to fit your process. Schedule appointments more efficiently, get more leads, receive customizable notifications.

technician testing switchesService Industrya woman shaking hands with franchise customer Franchiseit services for customersIT Servicesa person showing real estate to customersReal estate

testimonials

What our customers
say about AnswerForce.

catherine profile

We aren't always available to answer the random calls that come in. With AnswerForce, we never miss any of them.

Catherine Chandler

Owner, Showhomes Franchise

jonathan profile

AnswerForce has been a great partner in helping us deliver the experience we are striving for when customers reach out to us.

Jonathan Stephens

CEO, Audio Advice

Frequently asked questions.

  • How do AnswerForce live receptionists know what to say to my callers?

    When you register with AnswerForce, we work with you to create a customized call script. Our live answering team uses this script to answer calls on your behalf. It can be updated at any time via the AnswerForce app.

  • How will I be notified about my calls?

    Immediately after every call you will receive an instant notification and call summary on the AnswerForce app. All important information from every call, at your fingertips. You can also choose to receive call summaries via email or SMS.

  • Is live answering available outside of my normal working hours?

    Yes. Our receptionists work in shifts, covering your business 24/7. After hours call answering comes with all plans. There's no extra cost for after hours call answering.

  • How will a live answering service help my business grow?

    By providing call answering services round the clock, we help ensure that you don't miss any opportunities outside of regular working hours. Additionally, the AnswerForce team can schedule follow-up calls and qualify leads on your behalf.

  • How else can AnswerForce support my business?

    Alongside 24/7 live call answering, every plan also includes outbound calls and live web chat. We can integrate with sales software, scheduling software, and our Teleport video conferencing platform. All packages come with bilingual call answering in English and Spanish.