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AnswerForce app in desktop and mobile
  • Run your Business from your Pocket.

    Stay connected to your business, no matter where you are.

    Gain unique insights into your call handling, messages, and appointment schedule with the AnswerForce app.

    • iOS download icon
    • Playstore download icon
    • download icon for desktop
    AppStore download icon
    Playstore download icon
  • A smiling man with phone call in check shirt
    A smiling man in blue shirt looking at his phone
    A smiling woman looking at her laptop wearing headphones
A smiling man on a phone call in a cafeteria
A smiling woman looking at her laptop wearing headphones
A smiling man in blue shirt looking at his phone
GROWING YOUR BUSINESS

AnswerForce Keeps Business Running Smoothly.

AnswerForce app on mobile screen

Inbound.

The Inbound tab contains every interaction between your customers and receptionists. Prioritize top leads, view messages, add notes, forward interactions via email/SMS, and call your customers from inside the app.

  • Prioritize your interactions: Add notes and reminders to important messages from your preferred number.
  • Communicate from one number: Call or text customers directly through your business line.
  • Personalize your service: Verify contacts and add additional information for repeat callers.
  • Speak your customer's language: Review recordings of every call to adapt scripts based on local preferences.
  • Update your team: Update your status directly through the Inbound tab.

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Nifty Feature

Get peace of mind with a 24/7 call answering service. There's no extra charge for out-of-hours or nighttime call-handling.

  • AnswerForce app on mobile screen

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    Nifty Feature

    Get peace of mind with a 24/7 call answering service. There's no extra charge for out-of-hours or nighttime call-handling.

  • Inbound.

    The Inbound tab contains every interaction between your customers and receptionists. Prioritize top leads, view messages, add notes, forward interactions via email/SMS, and call your customers from inside the app.

    • Prioritize your interactions: Add notes and reminders to important messages from your preferred number.
    • Communicate from one number: Call or text customers directly through your business line.
    • Personalize your service: Verify contacts and add additional information for repeat callers.
    • Speak your customer's language: Review recordings of every call to adapt scripts based on local preferences.
    • Update your team: Update your status directly through the Inbound tab.
Calls section of the app with number on mobile screen

Calls.

Use the Calls tab to contact customers and coworkers on the go.

  • Instant contact: Call teammates directly through your mobile app. Streamline communication.
  • On-brand calls: Call customers via the business line number linked to your account.
  • Contact management: Add new contacts, edit existing customer details and update call-profiles to give every caller a personalized experience.

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Nifty Feature

You can switch between different business lines through your phone tab.

  • Calls.

    Use the Calls tab to contact customers and coworkers on the go.

    • Instant contact: Call teammates directly through your mobile app. Streamline communication.
    • On-brand calls: Call customers via the business line number linked to your account.
    • Contact management: Add new contacts, edit existing customer details and update call-profiles to give every caller a personalized experience.
  • Calls section of the app with number on mobile screen

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    Nifty Feature

    You can switch between different business lines through your phone tab.

A mobile screen showing a phone number

Updates.

The Updates tab lets you show when you're available, on a call, in a meeting or on vacation.

  • Keep everyone in the loop: Share real-time notifications, schedule changes, and action items with your team via the feed.
  • Collaborate with your team: See work updates from around your organization and streamline the collaboration process.
  • Build a sharing culture: Tag your coworkers with @mentions to assign tasks and manage projects like a pro.

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Nifty Feature

Add clarity to your messages by easily attaching photos and videos.

  • Status section of the app in mobile

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    Nifty Feature

    Add clarity to your messages by easily attaching photos and videos.

  • Updates.

    The Updates tab lets you show when you're available, on a call, in a meeting or on vacation.

    • Keep everyone in the loop: Share real-time notifications, schedule changes, and action items with your team via the feed.
    • Collaborate with your team: See work updates from around your organization and streamline the collaboration process.
    • Build a sharing culture: Tag your coworkers with @mentions to assign tasks and manage projects like a pro.
Chat section of the app in mobile

Connect.

The Connect tab lists all your chats and collaborations. Host one-to-one chats with team members or have group chats via custom Collabs.

  • Build connections: Give your team access to their personalized feed to enhance communication and power collaboration.
  • Make it personal: Enjoy face-to-face video calls with colleagues and clients via Teleport video chats and meetings.
  • Manage your team: Check team profiles for updates and availability. Assign tasks with conversation tags.
  • Centralize your resources: Send and receive file attachments directly through collabs. The app simplifies file management.

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Nifty Feature

You can switch between different business lines through your phone tab.

  • Connect.

    The Connect tab lists all your chats and collaborations. Host one-to-one chats with team members or have group chats via custom Collabs.

    • Build connections: Give your team access to their personalized feed to enhance communication and power collaboration.
    • Make it personal: Enjoy face-to-face video calls with colleagues and clients via Teleport video chats and meetings.
    • Manage your team: Check team profiles for updates and availability. Assign tasks with conversation tags.
    • Centralize your resources: Send and receive file attachments directly through collabs. The app simplifies file management.
  • A mobile screen showing recent chats and unread messages

    Thumsup icon
    Nifty Feature

    You can switch between different business lines through your phone tab.

A mobile screen showing a woman's profile in the app

More.

Customize your app to suit you. Edit your account details and tailor your personal or business profile.

  • Real-time updates: Update your business profile and working hours. Stay in touch anywhere.
  • Business on the go: Edit your account details and update business hours directly through the app.
  • Team management: Invite new contacts and manage team members.

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Nifty Feature

Looking to get some focused time? Configure your notification preferences to control how and when you receive updates.

  • A mobile screen showing a woman's app profile

    Thumsup icon
    Nifty Feature

    Looking to get some focused time? Configure your notification preferences to control how and when you receive updates.

  • More.

    Customize your app to suit you. Edit your account details and tailor your personal or business profile.

    • Real-time updates: Update your business profile and working hours. Stay in touch anywhere.
    • Business on the go: Edit your account details and update business hours directly through the app.
    • Team management: Invite new contacts and manage team members.

  • "We aren't always available to answer the random calls that come in. With AnswerForce, we never miss any of them."

    A smiling woman with short blonde hair
    Catherine Chandler

    Owner, Showhomes Franchise


  • "AnswerForce has been a great partner in helping us deliver the experience we are striving for when customers reach out to us."

    A smiling man in blue shirt
    Jonathan Stephens

    CEO, Audio Advice


  • "I've got the confidence that our customers are being met with a professional voice, and that we're helping them out."

    A man smiling while looking at the camera
    Chris Schroeder

    Co-Founder, App47

AnswerForce app on desktop and mobile