Engage Your Website Visitors with Live Chat Support
Great Customer Support Is Now Just A Click Away
Try Our Live Chat
Interactive Chat Support Is A Great Add-on To Your Website
- Immersive Engagement With Website Visitors
With LiveChat, you can interact with your visitors as and when they have any query or question
- Easy Installation
Effortlessly add LiveChat to your website by integrating a piece of code to be added to your website
- Visitor Analytics & Tracking
Analyze visitor behavior and understand statistics through a neat little dashboard
- Cover all bases for customer questions
LiveChat can be a good stand-in for FAQs and Help articles as any customer question can be answered instantly
Automate ResponsesAutomate Responses
Configure automated responses for each of your staff so that customers never feel neglected.
Auto-assign Staff to Incoming ChatsAuto-assign Staff to Incoming Chats
Effortless allocation of incoming chats in round robin fashion.
Showcase Customized Welcome MessagesShowcase Customized Welcome Messages
Create welcome messages to greet every new visitor to your website.
Facilitate Continued ConversationsFacilitate Continued Conversations
Pick up where you left off with your repeat visitors so there is flow to the conversation.
Custom Chat PromptsCustom Chat Prompts
Customize individual pages with relevant automated chat prompts.
Comprehensive Lead DashboardComprehensive Lead Dashboard
All your visitors and leads in one place in an organized interface.
Broadcast messages/emailsBroadcast messages/emails
Send out broadcast mails or messages to individual visitors anytime you like.
Overflow Chat SupportOverflow Chat Support
Let us handle your incoming chats when you are busy/unavailable.
Overflow Chats Based On Schedules & Rules
Create unique rules and establish schedules and we’ll take it over from there. We’ll monitor your incoming chats and provide instant responses based on your instructions.
So, go ahead and spend some quality time with your family or engage yourself with sports or anything you like. Overflow your chats to us and we’ll be online for your business 24/7/365.
79%Website visitors prefer live chat because of the instant response it brings
63%Customers will return to a website if live chat was available
< 1 minOur average response time to first question from your potential customers
Pay only for what you use
Start your 30 day free trial$49 per month50¢ per min on overflow chats
We're very transparent with our pricing, so you'll know exactly what you are paying for.
Testimonials
Here's what our customers say about us!
AnswerForce is doing the job exactly as I had requested. This takes a load off my mind, from being a one-man operation.Malcolm Rosenfeld
AnswerForce is reliable, responsive and scalable. My customers deserve that quality in an answering service. AnswerForce taking my calls just makes sense to me.Doug Knell
The integration with our ZOHO CRM was a massive bonus. Another huge element was their SetMore appointment booking app. Just HUGE!Suraj Lobo
Frequently Asked Questions
How do I check my usage?
You can check your usage, active users, users engaging on Live Chat, website traffic, and other insights on your online client portal. This allows you to track your website’s performance.
Can I get downloadable reports?
Chat history reports and transcripts are easy to access whenever you like. You can select a date range and download a CSV file with all the information you need.
Do I get a money back guarantee?
Yes. If you are not satisfied with Live Chat Support, you can claim your money back guarantee within the first 30 days of your plan with us.
Do I really need Live Chat on my website?
Yes. Live Chat is a great way to capture and nurture new leads at different stages in the sales funnel. You can use it to boost online engagement and conversions.
What else do AnswerForce do?
AnswerForce offer range of services and products including Live Telephone Answering Services, Business Phone Line, Small Business Call Handling, Live Chat Support, and more.
Where is AnswerForce based?
We are a partially distributed team with people working across the USA, UK and India. Our virtual receptionists choose their own work environment to increase productivity and performance.
