- REMODELING ANSWERING
Supporting You When You're Unavailable.
When you're onsite, you don't have the time to handle every new phone call. Let a virtual receptionist support your remodeling business by helping to answer inquiries 24/7.
Our team of live receptionists can represent your firm, night and day, meaning you can generate new leads even when you're off the clock.
Boost Your Reputation with a
24/7 Live Presence.
All packages include easy-to-use appointment booking software. Your agent can book new leads on your behalf, helping you arrange client meetings and site visits.
Streamline New Business
We provide detailed reports after every call, which you can integrate into your preferred system to keep up to date with new and existing customers.
With 24/7 call support, year-round, you can focus on the day-to-day running of your business. You'll also have the flexibility to adjust call scripts whenever you like!
- YOUR REMODELING ANSWERING PARTNER
What You Can Expect
- Average 5-star review rating on Trustpilot
- Recognized as a Top Answering Service by Clutch
- Dedicated agents based in the US and Canada
Live Call Answering and Web Chat Solutions for Remodeling Contractors.
Painting and Decorating
- YOUR REMODELING ANSWERING TEAM
- Experience of handling more than 50 million calls
- 95% of calls answered in four rings or fewer
- Partnerships with more than 25,000 businesses
Frequently Asked Questions.
- What kind of remodeling businesses do you work with?
AnswerForce partners with contractors covering a variety of remodeling trades. These include painters and decorators, plasterers, plumbers, carpenters, electricians, drywall experts, and tilers. We handle both commercial and residential calls.
- How do the virtual receptionists know what to say when they answer my calls?
When you register with AnswerForce, we'll take some key information from you and add it to your call script. Receptionists will use this script to answer customer queries. You can customize the script at any time via the AnswerForce app.
- How do I keep track of calls?
As soon as a call ends, we send a report containing relevant information, such as contact details and reasons for calling. This data can be viewed on the dashboard or in the AnswerForce app, and it can also integrate with other software platforms.
- Do you provide other types of customer service support?
24/7 call answering is just the beginning. Your package will also include outbound calls and live web chat. Plus, you'll benefit from easy integrations with sales software, scheduling software, and video conferencing!
- I have many Spanish-speaking customers. Do you support bilingual callers?
Yes! All packages include bilingual call answering, for English and Spanish.