IFA members: grow your franchise business with 24/7 live answering.

AnswerForce is a recognized partner of the International Franchise Association

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Supporting the growth of IFA businesses

Franchises are the bedrock of American business. As your Franchise grows and becomes more successful, incoming calls will increase exponentially. AnswerForce can help, with live receptionists answering 95% of calls within four rings or fewer.

With trained receptionists working from home offices across the US and Canada, we not only offer the reassurance your callers seek; we also offer integrated appointment booking, outbound calling, and more.

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a young woman in grey jacket smiling at the cameraa young curly haired woman holding a notepad

Be a force to be reckoned with.

Your communication strategy across channels.

BUSINESS COMMUNICATION STACK

Features designed for your success.

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Work across all your devices

Stay synced no matter where you're working.

Integrations to optimize your workflow.

AnswerForce integrates with your favorite apps and software so you can focus on what you do best—running your business. The list below shows just a few options. Integrations are added regularly and can be enabled based on your requirements. Learn more.

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Frequently asked questions.

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How will AnswerForce help my Franchise?

New inquiries are your growth. We ensure every call is answered promptly, and we reassure callers by guiding them through your team’s process. We ask the questions you want us to ask, book appointments, and convert fresh calls into new customers.

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How will the virtual receptionists know what to say?

How will the virtual receptionists know what to say? Every handler is professionally trained and follows a detailed script related to your Franchise Business. 95% of our calls are answered within the first four rings, and always with a real human voice. Friendly, proactive communication matters.

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How will I be notified about the calls taken by AnswerForce?

Immediately after every call you will receive an instant notification and a call summary on your AnswerForce app: all the important information from the call, at your fingertips. You can also choose to receive call summaries via email or SMS.

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I run my Franchise 24/7. Will you be able to assist me round the clock?

Yes! Our team is distributed across the US and Canada, working from home offices. This allows us to offer constant coverage for your business, after hours and during weekends and holiday periods. No downtime!

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Do you provide other types of customer service support?

Alongside 24/7 call answering, your package also includes outbound calls and live web chat. We provide integrations with sales software, scheduling software, and the Teleport video conferencing platform. All packages come with bilingual call answering (English and Spanish).