RIA members: grow your restoration business with 24/7 live answering.

AnswerForce is a recognized partner of the Restoration Industry Association.

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Supporting the growth of restoration firms

When flooding ruins a family home, or a storm tears through a rural town, leaving debris in its wake, your restoration firm must be available for urgent calls.

Partnering with a 24/7 call answering service allows you to stay open for after hours inquiries and emergencies. It also provides back-up support during business hours.

AnswerForce receptionists represent your firm, 24/7, 365 days a year. We answer 95% of calls within four rings, ensuring urgent cases are dealt with as soon as possible.

Be a force to be reckoned with.

Your communication strategy across channels.


Features designed for your success.

mobile app display across devices

Work across all your devices

Stay synced no matter where you're working.

Integrations to optimize your workflow.

AnswerForce integrates with your favorite apps and software so you can focus on what you do best—running your business. The list below shows just a few options. Integrations are added regularly and can be enabled based on your requirements. Learn more.

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Frequently asked questions.

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How will I know what customers are calling about?

At the end of every call, a virtual receptionist will write a brief summary of the details, highlighting what the call was concerning. You can view these reports from your desktop or via the AnswerForce app. You can also request your call reports by email or SMS.

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How will the virtual receptionists know what to say?

When you sign up with AnswerForce, our account managers will work with you to craft a customized call script to be used by our receptionists. You can adjust this script at any point to add, remove, or update information.

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Will my customers always be greeted by a real operator?

Every call is answered by a real person, providing a reassuring human voice, 24 hours a day. Additionally, we answer 95% of calls within the first four rings to ensure your customers’ time isn’t wasted.

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My firm receives lots of emergency calls. Will these be handled sensitively?

Of course. Our receptionist team is highly professional, with years of combined experience. When a customer calls with an emergency, they’ll be greeted by a calm agent with the skills to work through the case with care. Read more about how we handle sensitive cases.

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Do you provide other types of customer service support?

Alongside 24/7 call answering, your package also includes outbound calls and live web chat. We provide integrations with sales software, scheduling software, and the Teleport video conferencing platform. All packages come with bilingual call answering (English and Spanish).