When flooding ruins a family home, or a storm tears through a rural town, leaving debris in its wake, your restoration firm must be available for urgent calls.
Partnering with a 24/7 call answering service allows you to stay open for after hours inquiries and emergencies. It also provides back-up support during business hours.
AnswerForce receptionists represent your firm, 24/7, 365 days a year. We answer 95% of calls within four rings, ensuring urgent cases are dealt with as soon as possible.
Your Communication Strategy Across Channels.
BUSINESS COMMUNICATIONS STACK
At the end of every call, a virtual receptionist will write a brief summary of the details, highlighting what the call was concerning. You can view these reports from your desktop or via the AnswerForce app. You can also request your call reports by email or SMS.
When you sign up with AnswerForce, our account managers will work with you to craft a customized call script to be used by our receptionists. You can adjust this script at any point to add, remove, or update information.
Every call is answered by a real person, providing a reassuring human voice, 24 hours a day. Additionally, we answer 95% of calls within the first four rings to ensure your customers’ time isn’t wasted.