Restoring peace of mind:
real people, available 24/7.

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Expanding the reach of Restoration 1.

Restoration 1 franchises throughout the United States have partnered with AnswerForce to grow their
business and provide rapid customer service, 24/7. Read the Restoration 1 case study to learn more.
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FRANCHISE COMMUNICATIONS STACK

Integrated lead capture
and communications.

  • 24/7 answering services

    Be there for your customers at any time, with 24/7 live call answering. Our professional receptionists are trained to handle every call with care and sensitivity.

  • Personalized scripting

    A team of account managers will work with you to craft a call script which is completely customized for Restoration 1. We cover all bases, ensuring we can help every customer, no matter their reason for calling you.

  • Active call patching

    Your callers want to reach you as soon as possible. Our virtual receptionists will screen your calls and transfer callers to the appropriate contact on your team, making sure they get the help they need in real time.

  • Rapid response

    We respond to your inbound calls within four rings to qualify and capture the information you need to provide a timely response for your callers.

  • Follow-up calls

    We place outbound calls to new contacts within five minutes of receiving webform submissions or details from your company software.

  • Caller re-engagement

    Our call agents can contact and qualify previous callers who have been helped by your restoration business in the past.

Discover your growth potential.

  • Live chat

    Capture new leads while engaging with visitors over web chat. The live chat team offers back-up support whenever needed.

  • Appointment booking

    Book new client consultations as soon as someone calls. Keep the focus on building relationships.

  • Video calls

    Power your decision-making with intelligent video conferencing. Get ready to work on those actions!

Optimize workflows with
seamless integrations.

AnswerForce integrates with your favorite apps and software so you can focus on what you do best - running your business. The list below shows just a few options. Integrations are added regularly and can be enabled based on your requirements. Learn more.
  • Slack logo
  • Webhooks
  • Zoho
  • Restoration1 logo
  • Zapier
  • Setmore
MEET THE FRANCHISE TEAM

Supporting Restoration 1 franchises.

  • An elderly man wearing specs and smiling at the camera
    Jerry Stitzel

    Customer Success Leader

  • "Our franchise receptionists are chosen based on their professionalism. They focus on providing the best customer experience during each call. This approach pays off for the customer, with more than 150 five-star reviews provided for AnswerForce on Trustpilot."
    Signature Calligraphy
  • A young short-haired woman smiling at the camera and wearing headphones.
    Mandy Rewis

    Account Executive

  • "Let's start an open conversation about what your Restoration1 franchise needs to grow. I truly enjoy listening and can offer advice based on your unique situation and business goals."
    Signature Calligraphy
  • A man looking at the camera wearing brown jacket and specs.
    Bhaskar Natarajan

    Account Executive

  • "An empathetic approach defines all of my interactions with Restoration1. I enjoy helping each franchisee achieve new levels of success."
    Signature Calligraphy for Bhaskar Natarajan
  • A young short-haired man in blue and yellow T-shirt smiling at the camera.
    Stefan William

    Client Account Manager

  • "Whether you would like additional support with integrating softwares, or have another question about growing with AnswerForce, I am always happy to help."
    Signature Calligraphy for Stefan William
  • A young man in brown blazer smiling at the camera
    Robert Styles

    Account Executive

  • "As a UK market specialist, I'm delighted to help Mathnasium teams achieve their goals in this region. Let me know how I can help you."
    Signature Calligraphy for Robert Styles

Start using AnswerForce in minutes.

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