What solutions did you put in place to get more leads?
We're now able to capture more leads, thanks to the help of a 24/7 live receptionist team. We also use the lead scheduler on the microsite. This allows agents to book a free consultation or a follow-up call for prospective clients.
Describe the benefits of using a live receptionist service.
From a commercial standpoint, we now achieve better lead conversion rates. When you consider that paid advertising campaigns often run 24/7, it then follows that you should also have a 24/7 live response capability in place.
Thanks to the lead-scheduling service, our franchisees also delight in knowing that their calendars are always populated with new client opportunities.
Achieving 100% call answering also helps our franchisees stand apart from many other tutoring services. That's a fantastic thing, because many callers will simply go down a list of numbers that they've found in PPC, so the first to answer and book an appointment has the best chance of winning that client.