ASHI Members: Book More Home Inspections With 24/7 Call Answering.
AnswerForce is a recognized partner of the American Society of Home Inspectors.Learn More
Helping Home Inspectors Reach Their Potential
House ownership is on the rise, which means higher demand for home inspectors. To meet that demand, your firm needs to be ready for an increased volume of calls.
But managing inbound calls is not always easy, particularly if you’re regularly out of the office and on the job. Partnering with a 24/7 live answering service can help.
AnswerForce offers after hours and overflow call support, alongside web chat and booking software. Available night and day, the team represents your firm 365 days a year.
Be a Force to be reckoned with.
Your communication strategy across channels.
With 24/7 phone support, you always have a real person attend your calls every time. Learn more
Solve web visitors’ queries and capture leads through a live chat widget on your website.Learn more
Your professional AnswerForce receptionists will capture and qualify leads for you, enabling you to focus on growing your business. Learn more
Your efficient AnswerForce receptionists will schedule appointments on your behalf, and will send you timely reminders. Learn more
Stay closely connected with your franchises across the globe, with seamless video meetings. Learn more
Features Designed for Your Success.
24/7 Answering Services
Experience the power of live 24/7 call handling. With our virtual receptionists you can be sure that your calls will be answered the way you prefer, whenever your customers call. Never miss another call.
A team of account managers will work with you to craft a call script that is completely customized for your business. We’ll ensure that all bases get covered so we can help your callers no matter what they call in for.
Active Call Patching
Your callers want to be connected to the right department as soon as possible. Our virtual receptionists will screen your incoming calls and transfer them live to the right team or person based on your preferences.
Everybody loves instant answers. Add our Live Chat widget to your website and always be online for your customers. We’ll even handle incoming chats if you’re not available.
Instant Message Relay
Stay on top of priorities when it comes to incoming call messages. We’ll send your messages instantly through the AnswerForce App, SMS text, or email. The choice is yours.
Integrations for your Business
We ensure a seamless connection between Jive and Autotask to provide you with effective call routing and call answering. The result? Accurate, efficient and prompt ticket creation.
Work across all your devices
Stay synced no matter where you're working.
Integrations to optimize your workflow.
AnswerForce integrates with your favorite apps and software so you can focus on what you do best—running your business. The list below shows just a few options. Integrations are added regularly and can be enabled based on your requirements. Learn more.
Frequently asked questions.
How will I know what customers are calling about?
At the end of every call, a virtual receptionist will write a brief summary of the details, highlighting what the call was concerning. You can view these reports from your desktop or via the AnswerForce app. You can also request your call reports by email or SMS.
How will the virtual receptionists know what to say?
When you sign up with AnswerForce, our account managers will work with you to craft a customized call script to be used by our receptionists. You can adjust this script at any point to add, remove, or update information.
My business relies on trust: will my calls be answered by a real person?
Yes. We understand that your customers want to feel confident and at ease before inviting an inspector into their home. That’s why every call is answered by a real person, professionally trained and working from a customized script.
Inspections take time. Can you book new appointments while I'm on-site?
Of course. We can book appointments directly onto your calendar. We can also provide call support during particular times as needed, say while you’re on an inspection, allowing you to focus on the job.
Do you provide other types of customer service support?
Alongside 24/7 call answering, your package also includes outbound calls and live web chat. We provide integrations with sales software, scheduling software, and the Teleport video conferencing platform. All packages come with bilingual call answering (English and Spanish).