When a property developer or landowner is looking for a building contractor, reputation is key. The way your firm handles incoming calls can shape your public image.
But busy contractors don’t have the time to answer every inbound call. That’s where AnswerForce can help: a team of virtual receptionists works 24/7, answering 95% of calls within the first four rings.
Our trained agents represent your firm with a reassuring voice. AnswerForce plans also include follow-up calls, appointment booking, and live chat solutions.
Your Communication Strategy Across Channels.
NAHB COMMUNICATIONS STACK
At the end of every call, a virtual receptionist will write a brief summary of the details, highlighting what the call was concerning. You can view these reports from your desktop or via the AnswerForce app. You can also request your call reports by email or SMS.
When you sign up with AnswerForce, our account managers will work with you to craft a customized call script to be used by our receptionists. You can adjust this script at any point to add, remove, or update information.
Our receptionist teams work round the clock, 365 days a year, to answer your calls. Every caller is greeted by a professional agent, using the name of your firm – we never use automated answering.