NARI: Grow Your Business With 24/7 Call Answering.
AnswerForce is a recognized partner of the National Association of the Remodeling Industry.Learn More
Supporting the Growth of US Remodeling Firms
Remodeling can be personal. Whether it’s a new homeowner dreaming of change or a commercial project, clients need to be confident that your firm is the right fit.
The way you answer calls makes a big first impression. With AnswerForce, you can trust that every call is answered by a real person, offering a reassuring voice, 24/7.
Our receptionists answer 95% of calls within four rings, 365 days a year. Plans also include appointment booking software, follow-up calls, and web chat solutions.
Be a Force to be reckoned with.
Your communication strategy across channels.
With 24/7 phone support, you always have a real person attend your calls every time. Learn more
Solve web visitors’ queries and capture leads through a live chat widget on your website.Learn more
Your professional AnswerForce receptionists will capture and qualify leads for you, enabling you to focus on growing your business. Learn more
Your efficient AnswerForce receptionists will schedule appointments on your behalf, and will send you timely reminders. Learn more
Stay closely connected with your franchises across the globe, with seamless video meetings. Learn more
Features Designed for Your Success.
24/7 Answering Services
Experience the power of live 24/7 call handling. With our virtual receptionists you can be sure that your calls will be answered the way you prefer, whenever your customers call. Never miss another call.
A team of account managers will work with you to craft a call script that is completely customized for your business. We’ll ensure that all bases get covered so we can help your callers no matter what they call in for.
Active Call Patching
Your callers want to be connected to the right department as soon as possible. Our virtual receptionists will screen your incoming calls and transfer them live to the right team or person based on your preferences.
Everybody loves instant answers. Add our Live Chat widget to your website and always be online for your customers. We’ll even handle incoming chats if you’re not available.
Instant Message Relay
Stay on top of priorities when it comes to incoming call messages. We’ll send your messages instantly through the AnswerForce App, SMS text, or email. The choice is yours.
Integrations for your Business
We ensure a seamless connection between Jive and Autotask to provide you with effective call routing and call answering. The result? Accurate, efficient and prompt ticket creation.
Work across all your devices
Stay synced no matter where you're working.
Integrations to optimize your workflow.
AnswerForce integrates with your favorite apps and software so you can focus on what you do best—running your business. The list below shows just a few options. Integrations are added regularly and can be enabled based on your requirements. Learn more.
Frequently asked questions.
How will I know what customers are calling about?
At the end of every call, a virtual receptionist will write a brief summary of the details, highlighting what the call was concerning. You can view these reports from your desktop or via the AnswerForce app. You can also request your call reports by email or SMS.
How will the virtual receptionists know what to say?
When you sign up with AnswerForce, our account managers will work with you to craft a customized call script to be used by our receptionists. You can adjust this script at any point to add, remove, or update information.
My business relies on reputation. How will my firm be represented?
We understand the importance of business reputations, that’s why every call is answered by a professional agent, using your firm’s name. We never use automated answering, and our receptionists are available 24/7, 365 days a year.
Many customers contact me online, not by phone. Can you still help?
Yes, of course. Call answering is just the start! All of our plans include live web chat and video call options. We forward the details of these interactions directly to you, just as we do with phone calls.
Do you provide other types of customer service support?
Alongside 24/7 call answering, your package also includes outbound calls and live web chat. We provide integrations with sales software, scheduling software, and the Teleport video conferencing platform. All packages come with bilingual call answering (English and Spanish).