Now more than ever, environmental safety is a key focus for schools, businesses and all organizations. People everywhere seek the highest standards when looking for a chimney sweep or venting professional.
With that in mind, NCSG members can expect growing levels of call volume. AnswerForce can help, with live receptionists answering 95% of calls within four rings or fewer.
With trained receptionists working from home offices across the US and Canada, we not only offer the reassurance your callers seek; we also offer integrated appointment booking, outbound calling, and more.
BUSINESS COMMUNICATIONS STACK
New inquiries are your growth. We ensure every call is answered promptly, and we reassure callers by guiding them through your team’s process. We ask the questions you want us to ask, book appointments, and convert fresh calls into new customers.
Every handler is professionally trained and follows a detailed script related to your Business. 95% of our calls are answered within the first four rings, and always with a real human voice. Friendly, proactive communication matters.
Immediately after every call you will receive an instant notification and a call summary on your AnswerForce app: all the important information from the call, at your fingertips. You can also choose to receive call summaries via email or SMS.
Yes! Our team is distributed across the US and Canada, working from home offices. This allows us to offer constant coverage for your business, after hours and during weekends and holiday periods. No downtime!
Alongside 24/7 call answering, your package also includes outbound calls and live web chat. We provide integrations with sales software, scheduling software, and the Teleport video conferencing platform. All packages come with bilingual call answering (English and Spanish).