NIA Members: Grow Your Business With 24/7 Live Answering.

AnswerForce is a recognized partner of the National Insulation Association

NIA Offers

Supporting the Growth of NIA Businesses

Whatever the weather brings, NIA Members are on hand to help conserve energy and lower the bills of American businesses and homes. Your hard work will inevitably lead to more calls and inquiries.

By providing 24/7 phone answering and live chat support, AnswerForce can help you manage these opportunities to a 5-star standard.

Our highly skilled virtual receptionists across the US and Canada can help offer the assistance your callers seek. Elevate your business 24/7.

  • Get your first month of AnswerForce services FREE!
  • Use the AnswerForce app to manage call notifications.
  • Connect with leads over video calls, included with all packages.

Be a Force to be reckoned with.

Your communication strategy across channels.

business communication stack

Features Designed for Your Success.

mobile app display across devices

Work across all your devices

Stay synced no matter where you're working.

Integrations to Optimize Your Workflow.

AnswerForce integrates with your favorite apps and software so you can focus on what you do best—running your business. The list below shows just a few options. Integrations are added regularly and can be enabled based on your requirements. Learn more.

  • zapier logo
  • constant contact logo
  • hubspot logo
  • slack logo
  • zendesk logo
  • zoho logo

Frequently Asked Questions.

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How will AnswerForce help my Insulation Business?

New inquiries are your growth. We ensure every call is answered promptly, and we reassure callers by guiding them through your team’s process. We ask the questions you want us to ask, book appointments, and convert fresh calls into new customers.

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How will the virtual receptionists know what to say?

Every handler is professionally trained and follows a detailed script related to your Insulation Business. 95% of our calls are answered within the first four rings, and always with a real human voice. Friendly, proactive communication matters.

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How will I be notified about the calls taken by AnswerForce?

Immediately after every call you will receive an instant notification and a call summary on your AnswerForce app: all the important information from the call, at your fingertips. You can also choose to receive call summaries via email or SMS.

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My Business installs specialty insulation. Can your call handlers adapt to this?

Yes. All of our call handlers are brought up to speed on the particular requirements of your Insulation company, meaning they are well-equipped to handle calls relating to all sides of the industry, mechanical or specialty. We are as focused as you are.

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Do you provide other types of customer service support?

Alongside 24/7 call answering, your package also includes outbound calls and live web chat. We provide integrations with sales software, scheduling software, and the Teleport video conferencing platform. All packages come with bilingual call answering (English and Spanish).