The live answering service with a tech stack — included in all plans
Small businesses may struggle to catch every incoming call while providing great customer service to existing clients. We can help.
At AnswerForce, we're passionate about helping small businesses reach their full potential. With 24/7 live call answering, we help ensure every call is answered, night and day, 365 days a year.
A team of virtual receptionists, working 24/7 to represent your business, can help you generate after hours leads and provide round-the-clock customer service. We offer the benefits of a large call center, but with a personalized, human touch.
*According to payscale.com
**Best value plan with AnswerForce, based on 300 live answer minutes
Stay in control of your calls by deciding whether you need overflow, after hours, or 24/7 call answering. It's your choice!
Adjust and customize your call scripts at any time, via your AnswerForce account, to improve the service your customers receive.
Stay informed about every call, appointment, and new lead you receive. We'll update you via the AnswerForce app, SMS, or email.
Yes. It's entirely up to you when, or how, you use our answering services. We can handle all incoming calls during the working day, a portion of overflow calls, or after hours inquiries. We work around your schedule.
Our live receptionists follow a pre-approved script, customized by you when you sign up. This allows them to provide a warm, proactive voice, using your company name, for every call. You can adjust your script at any time via your account.
By providing call answering services round the clock, we help ensure that you don't miss any opportunities outside of regular working hours. Additionally, the AnswerForce team can schedule follow-up calls and qualify leads on your behalf.
Yes we can. All of our packages include bilingual call answering, for English and Spanish.
Alongside 24/7 live call answering, every plan also includes outbound calls and live web chat. We can integrate with sales software, scheduling software, and our Teleport video conferencing platform.
