A team of virtual receptionists, working 24/7 to represent your business, can help you generate after hours leads and provide round-the-clock customer service. We offer the benefits of a large call center, but with a personalized, human touch.
Growing small businesses
with personalized support.
Small businesses may struggle to catch every incoming call while providing great customer service to existing clients. We can help.
At AnswerForce, we're passionate about helping small businesses reach their full potential. With 24/7 live call answering, we help ensure every call is answered, night and day, 365 days a year.
Why work with a call answering service?
- Outbound lead follow-up calls
- 24/7 appointment booking availability
- Bilingual call answering (English and Spanish)
- Easy integration with your own business software
- Video calls, web chat, and team collaboration apps
- Instantaneous call reports and messages sent to you via the AnswerForce App, SMS, or email
Discover how 24/7 call answering
can help grow your small business.
Stay in control of your calls by deciding whether you need overflow, after hours, or 24/7 call answering. It's your choice!
Tone of voice
Adjust and customize your call scripts at any time, via your AnswerForce account, to improve the service your customers receive.
Stay informed about every call, appointment, and new lead you receive. We'll update you via the AnswerForce app, SMS, or email.
Frequently asked questions.
- My firm has a small team. Can we use AnswerForce on a flexible basis?
Yes. It's entirely up to you when, or how, you use our answering services. We can handle all incoming calls during the working day, a portion of overflow calls, or after hours inquiries. We work around your schedule.
- How will the receptionists know what to say when answering my calls?
Our live receptionists follow a pre-approved script, customized by you when you sign up. This allows them to provide a warm, proactive voice, using your company name, for every call. You can adjust your script at any time via your account.
- How will AnswerForce help my business grow?
By providing call answering services round the clock, we help ensure that you don't miss any opportunities outside of regular working hours. Additionally, the AnswerForce team can schedule follow-up calls and qualify leads on your behalf.
- I have a mix of English and Spanish speaking customers. Can you accommodate both?
Yes we can. All of our packages include bilingual call answering, for English and Spanish.
- Can AnswerForce support my business in other ways?