Answering 95% of calls in 4 rings or fewer
Order Entry To Improve Your Customer Experience
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Helping Grow Your Online Business
The AnswerForce order entry and eCommerce support service helps people, who want your products and services, get through checkout. Our agents are available 24/7/365 to respond to customer inquiries by phone, web chat, click-to-call, or web form contact response. We'll answer the phone and take orders from customers who need order entry assistance, answer common questions, and forward customer service concerns to your team for additional follow up. We're here to help your customers anytime, day or night!
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Features
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Other Personnel
Staffing Companies
Availability
40 hrs/WeekMonthly Fee
$1944*AnswerForce
Availability
24/7/365Monthly Fee
$249*** According to payscale.com** Best value plan with AnswerForce
You can count on AnswerForce for skilled virtual assistants who can assist your customers with their order entry needs. We can enhance the online buying experience by answering common questions, gathering product and service feedback, and appointment setting. You'll be pleased with the features available in this essential call answering service:
- Live 24/7/365 customer support for order taking and eCommerce
- Fast account setup using your web-based eCommerce portal
- Helpful, focused agents that enhance your customer experience
- Lead capture through web chat, click-to-call and web form contact response
Benefits
See What an eCommerce Solution Can Do For You
Expect a
Great ExperienceA great customer experience will help reduce shopping cart abandonment and increase your bottom line.
Customer Data
Capture and IntegrationCapture customer data with high-tech tools that integrate with the most popular web-based CRMs.
Real-time
Customer SupportOur call center associates are available around the clock to assist your customers, and stand behind your brand.
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