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  • GOVERNMENT ANSWERING

    Be Available to
    Answer All Calls.

    Whether you're a federal or state-level agency, or a local government office, every call matters. From detailed constituent inquiries to follow-up calls, AnswerForce supports your team with 24/7 call answering and appointment booking software.

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PUBLIC SECTOR SUPPORT

Professional Care from People Who Care.

Urgent affairs don't often follow a 9-5 schedule, and neither does AnswerForce. If a constituent needs to reach your department in the middle of the night, a team of virtual receptionists can help.
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    Constant Availability

    Our team answers 95% of calls within the first four rings. We ensure that important calls are resolved efficiently, during the business day and after hours.


  • Professional Receptionists

    When people call your office, they want to speak to another person. Not a machine. With AnswerForce, every caller is greeted by a friendly agent working from a receptionist.


  • Easy Scheduling

    Rushing out to speak with local businesses? Juggling internal meetings? Organizing sessions with constituents? We have you covered with accessible scheduling software.

  • GOVERNMENT AGENCY ANSWERING PARTNER

    How We Support You.

    • Instantaneous access to a live agent
    • Experience in handling more than 50 million calls
    • Teleport video conferencing platform
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    a smiling woman on a phone call
    two people discussing on the table
  • A mobile screen showing the chat interface
  • YOUR GOVERNMENT ANSWERING TEAM

    Stay Open to
    Constituents, 24/7.

    • Bilingual call center agents
    • Dedicated virtual receptionists with detailed scripts
    • Average 5-star rated service (Trustpilot)

Frequently Asked Questions.