24/7 flooring
answering service.
Grow your business with the AnswerForce flooring answering service.
Manage inquiries, schedule jobs, and offer unrivalled support 24/7.
Missed calls = missed opportunities.
Thrive in the flooring industry without being glued to your phone. AnswerForce handles your calls, schedules appointments, and integrates seamlessly with your existing workflow to help you grow.
Grow your flooring business..
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Tailored for flooring professionals.
Discover solutions designed to scale your business. Enjoy a suite of services, software tools, and
integrations, all bundled in your plan.
Community is at the heart of what we do.
Giving Back to
the community.
We give back 1% to help
communities thrive.
Pledge People
Not Bots.
We pledge to use real people
in customer interactions.
Grow your client base.
Be competitive by focusing on the best leads. Let AnswerForce's flooring virtual receptionists capture and qualify every inquiry using your criteria, allowing you to channel your energy on closing the deals.
Round-the-clock support.
Keep your phone lines open beyond working hours with our 24/7 reception service. Offer genuine round-the-clock support and ensure your callers always receive a real response from a trained professional.
Explore After-hours answering
In our customers’ words.
Frequently asked questions.
How will AnswerForce assist my flooring business?
Maximize your growth potential as we ensure every call is answered. Our receptionists guide callers through your dedicated process, schedule appointments, and help transform new inquiries into loyal customers.
Do you cater to both residential and commercial flooring services?
Absolutely. We extend our services to both commercial and residential flooring enterprises. Your AnswerForce account manager - along with setup experts - ensures your unique business needs are met with every call.
How will the flooring receptionists respond to my calls?
95% of calls are attended within the first four rings, always by our trained team. Effective, courteous communication is our forte. Our professionals follow a detailed script tailored to your business ensuring a coherent brand experience.
Do you provide additional customer support services?
Besides 24/7 call answering, your plan includes outbound calls and live chat. Our software smoothly integrates with job management tools, sales software, and appointment scheduling platforms. Additionally, we offer bilingual answering service for Spanish-speaking clients.
How will I receive the call summaries?
We promptly dispatch a summary via the AnswerForce app after every call. Alternatively, we can send summaries through SMS or email, and even your job management software. Our team is also equipped to assist with outbound calls, as needed.