Integrate Service Fusion and AnswerForce to follow up on leads faster.
AnswerForce + Service Fusion
How does the integration work?
Send new leads straight to your Service Fusion account after calls and live chats. No manual data entry or typos required. Start acting on new leads faster.
Integrating accounts shares customer information across both platforms.
The Trigger
Call answered
Your receptionists send call details to Service Fusion after the call.
The Action
Data received
New leads are created automatically in Service Fusion.
Why integrate with Service Fusion?
Focus on customer service
Focus on helping you customers instead of having to manually move data between systems.
Keep records synced
Create a smoother and faster sales process with your services and software working together.
Streamline lead management
Improve your speed to lead with the right information where you need it most.
You’re just one click away.
1
Link account
Connect your accounts through the AnswerForce-Service Fusion Zapier page.
2
Pick your actions
Choose a resulting action from the other app.
3
Choose your data
Select the data you want to send from AnswerForce to Service Fusion.
What kind of information can I get with the Service Fusion AnswerForce integration?
You can get a range of different caller information, including:
New caller contact details
Nature of caller's inquiry
Updated information for existing contacts
How does the integration work?
The integration connects AnswerForce with your Service Fusion account. After taking a call, your virtual receptionists record all the call information in the AnswerForce software and send it to you via email, SMS and the app. With the integration active, that information is also sent to your Service Fusion account, where it appears in the fields you specified when setting up the integration.
Can I customize the information I receive?
Yes. You can designate the fields you want the integration to populate in your Service Fusion account upon setup.
